BECU credit union is a not-for-profit financial co-op that offers members better rates, fewer fees, and free financial guidance. Customers praise the excellent customer service, with representatives like Kevin, Mary, and Teresa providing thorough, efficient, and friendly assistance. Members appreciate the high level of patience and professionalism, and are confident in the overall positive experience of banking with BECU. With a 10-year member's endorsement, BECU is described as the best banking experience all around.
I Have had excellent customer service help here. Notary service is very convenient. You can make an appointment, online or when you arrive. Helpful knowledgeable friendly staff.
August 2025
Thank you Kevin for providing good customer service and making the process of getting a new bank card easy. Also, thank you for suggesting loans and credit card options best suited to my needs. He made the process incredibly easy and explained things In a thorough way.
May 2025
Mary is awesome! I had an issue with the ATM that was a crisis for me and she very quickly assured me she would personally handle it and she did! I'm so grateful for her!
