9AM - 5PM
206 A St SE, Auburn9AM - 5:30PM
1202 Outlet Collection Way Ste 107, Auburn“Autumn’s was really great I had some financial questions and she was very helpful and knowledgeable and also presented me with some new opportunities as well, I love this credit union a lot”
“I opened a check account at Timberland today. The service was excellent. Yesterday, I arrived at another bank at 4:15 pm & was told that I would have to make an appointment online. I arrived at Timberland at 4:30 & was still accommodated even though they closed at 5:00pm.”
“This is probably my favorite bank to go to. Because of the great customer service. Ashley Woodie the Branch Assistant Manager there runs everything so smooth. I feel the family atmosphere here unlike other banks that i feel like they care more about taking my money than me. It feels great knowing i can always rely on Alaska. I always recommend my buddies to this Alaska branch and they always tell me how glad they are for signing up with them. 10/10 would definitely recommend giving them a try.”
“BECU is the best credit union ever! I have never been helped nor had questions answered with such knowledge and confidence before. They treat their customers with excellent care a will go over and above the requirements to help them with all issues.I tell anyone who will listen to use BECU they are by far the best around.”
“The employees are very helpful. The manager (Thomas) and bank associate (Jasmine) did a great job to resolve my issue about an insurance claim check. That is exactly the help I'm looking for from the local branch.”
“I come here all the time. Everyone happily greets you. Tellers are kind and helpful. And usually there is no waiting. Wouldn't want it any other way. Keep up the good work.”
10AM - 6PM
1424 Outlet Collection Way Suite 200, Auburn“Kudos!I received great care for my banking needs during previous calls yes. But most recently Verity'sreassurance for my account was given by the Auburn branch employees.I was hesitant to ask for help. However Mo(the very kind and capable gentleman at the first desk on the right), manged the entire matter with grace and ease! Thats no simple task.My problemswere not only attended to but all questions answered as well. I credit him for the rise in my scores (...had to be the different avenues I wasnt even aware existed. There was hope after all. I had choices, options, and ideas to try.During my last trip to ask a follow- up question, Amy and "my two new friends" ☺️ were able to set me up with Financial Coaching. It's like I have a team working WITH me.Thought I should share the experience. Now someone else can make the better decision for themselves as well.Thanks Auburn!”
9AM - 5PM
1001 D St NE, Auburn“The staff here are great! I have had the pleasure of working with Jordan and Jacqueline for many years and they are always very accommodating and helpful. A+++ service every time.”
9AM - 6PM
4101 A St SE, Auburn“I couldn't be happier at my bank! My banker Justin is always in a great mood and always makes things as easy as possible. I would highly recommend this branch and this bank to anyone and everyone. Thank you again Justin for all your help!”
9AM - 5PM
24 A St SE, Auburn“Joel has been great to work with time and time again! He is always able to find the answer to any problems that may occur. The bank tellers are very knowledgeable and are able to assist with so much. This is definitely my favorite Chase branch.”
“I am a client of Bank of America. We have been in the USA for only 3 years and questions and problems often arise regarding the services of our bank account. And coming to your Bank in Auburn, I am always amazed by the attention, care, and high professionalism of Walter Chernenko. This is truly aerobatics, I have never seen such a combination of all qualities together before! This is a rare combination and deserves management's attention! Every time I come to your Bank, I personally look for Walter Chernenko! Thank you for your wonderful specialist! I also wanted to note today the professional and very polite service of Ivy Wan! It is a pleasure to be served by such specialists! Thank you to Bank America for the high service and skillful work with the staff! Sincerely Assyl Akimeyeva”
9AM - 6PM
2041 Auburn Way N, AuburnOpen 24 hours
6950 Lakeland Hills Way SE, Auburn“Lisa Croppi is excellent Banker, helped me to change my business accounts to LLC and added saving to my personal account. Very professional and acknowledged. Highly recommended to make appointments with her. (Don't know about other people who works here yet, we just moved to this area). Love Chase bank, been with Chase for many years. Cones: AC is way to cold here.”
“Shaina helped me with notary services when the branch Manager atmy own bank across street(Wells Fargo) wouldnt give me 10 minutes to notarize. Because she wanted to leave ahead of traffic friday at 2:05 pm ...looks like im pullin a couple PMA accounts feom wells”
9AM - 5PM
1408 Lake Tapps Pkwy SE STE 101, Auburn“Only reason I’m writing this is because of the low reviews but I spoke with Rodrigo and he was very friendly easy and fast to work with. I asked lots of questions when applying for a credit card and opening a savings account but he didn’t seem frustrated by it which was nice. He gave me his card and encouraged me to make sure i understand everything. He was a good person and I look forward to coming back. Thank you Rodrigo.”
9AM - 5PM
401 15th St NE, Auburn“Busy bank! They have many different languages spoken here. The two that speak Spanish talk way too much! The gentleman that work there are quick & efficient. The Mgr. Robert is very knowledgeable & helpful.”
“'Been a customer of this bank/branch for 20+ years. Other than the cash machine occasionally running out of money and sun glare making it hard to see the screen at times (Yeah, OK. Not applicable this spring!), I've had nothing but great experiences with this branch. The personnel are unfailingly cordial, knowledgeable and helpful. I especially like the presence of the customer service person either resolving problems on the spot or directing people to others who can best address their issues. Cuts the wait time a lot. I also like the fact that I can get my transaction taken care of without being pitched on some kind of up-sell product ... a total turn-off for me.”
Open 24 hours
1408 Lake Tapps Pkwy SE STE 101, AuburnOpen 24 hours
801 Auburn Way N, Auburn“Had an excellent experience here at Chase. I came in looking to find out my mobile password after i had gotten locked out of it. The manager was very kind and very specific in all details on how to do so. Little things like this make my day. Excellent customer satisfaction.”
9AM - 6PM
24 A St SE, Auburn“Great service! We appreciate all the help and good info and tips on keeping our account safe. My poor Mom had fraudulent on her account and a Banker was very efficient and helpful. She was also compassionate as well. This is a popular busy bank so you have to be a little more patient but the customer service is excellent!”
9:30 AM - 4:00 PM
101 Auburn Way N, Auburn
“Awesome service and awesome staff. Banking here is like banking with family. Always feel welcome and they always eager to assist with anything you need. Never have any issues. A+”