“Great experience! I came here because I trusted Jason at the Hindshaw dealership down the road. Figured it was a good idea to stick with great service. Tom from the body shop was great and so was the staff at the front desk. Also real easy to work with my insurance. Would come here again in a heartbeat! Left it better than NEW!”
“Making the reservation online was easy. Picking up the vehicle was just as easy. Although they didn't have the vehicle I was looking to get. I was still very happy with the truck I received at the same price of the car I was quoted. Vehicle was clean and ready to go when I picked it up. Dropping the vehicle off was very easy and took very little time. Overall 10 out of 10 for my experience and I would use Enterprise again in the future.”
“My car is always ready, customer service is spectacular, the return is flawless and smooth, and the financial transactions are always spot on. Thank you for your service.”
“Exceptional customer service all around from Kelsey. She anticipated my arrival due to my change in return location & my calling in earlier in the day. Although she worked alone that day (cleaning vehicles and holding down the customer service fort), Kelsey never missed a beat. She was patient despite my arriving extremely close to closing time & my many questions, also very helpful and thorough in explaining how to obtain a fuel refund which I prepaid for unknowingly at Sea-Tac, yet having returned the vehicle completely fueled up. She was curtious, warm, kind, and provided an often rare exceptional customer service experience. The world needs more Kelsey's! Five stars all the way.. & the Kia K4 was such an amazing ride that I wasn't surprised to learn upon returning it that it had been sold. I will definitely use this specific convenient location again. & I must say Kelsey may have very well flipped me to becoming a loyal Hertz customer after such a smooth experience. Tip your customer service people, folks! Because excellence is rare these days & sometimes it simply takes that one person to turn your day around. & She was definitely that for me.”
The rental market in New York can be tricky: prices fluctuate and some companies add unnecessary insurance or extra fees. Travelers recommend booking early because making a reservation several months ahead can lower your price. It's also important to pick a reputable company and read the terms carefully to avoid hidden charges. Below you'll find local advice on where to find affordable car rental in New York and why Drivo stands out.