Hinshaw's Honda is a welcoming and customer-focused business that offers a positive experience for car buyers and service customers alike. Customers appreciate the friendly and efficient staff, with salespersons like Sean and San Saelee taking the time to listen carefully, answer questions, and explain the buying process in a low-pressure manner. The environment inside the dealership is clean, hospitable, and inviting, making customers feel comfortable during their visits. The service department is highly regarded, with staff like Mike Sands providing helpful and knowledgeable assistance that eases stressful situations. Customers note that staff members go out of their way to ensure their needs are met, whether it’s checking on warranty coverage or providing thorough diagnostics. Even initial challenges, such as unhelpful phone responses, are often followed by positive experiences with dedicated team members who are ready to help and make things right. Many customers have had memorable, positive car buying experiences, especially noting the helpfulness and kindness of staff like San Saelee and Thomas in financing. They mention feeling confident in the safety, reliability, and comfort of their vehicles purchased from Hinshaw's Honda, with some having long-lasting cars from previous visits. Overall, the dealership is recognized for its friendly atmosphere, attentive service, and staff who genuinely care about customers’ satisfaction.
I always have a great experience at Hinshaw's. Charles goes out of his way to make sure I find what I need. The service department is top notch as well
September 2024
Fast service, good customer service and follow though
September 2024
Great experience. Angel was straight up with everything and made it really easy.
