Hinshaw's Honda provides a positive car buying and service experience for many customers. The environment is described as clean, customer friendly, and hospitable. The sales staff is frequently noted as being kind, laid back, knowledgeable, helpful, and low pressure. They take time to listen to questions, provide answers, and help work out financing, making the process efficient and pulling everything together. This can turn a potentially stressful day into a much less stressful one. Customers report having a good time, a great experience, and the best possible car buying experience, sometimes leaving elated with a vehicle they adore. The service department is also highlighted as top notch and amazing. While one customer reported an initial unhelpful phone interaction, a subsequent call connected them with a very helpful employee who saved the day. This positive service experience led to a decision to use Hinshaw's for all future car services. The business has a history of providing reliable vehicles that last for many years, fostering long-term loyalty where customers return repeatedly and feel treated well.
