H&M is a great store with a helpful and friendly staff. The selection is great, offering styles from comfy to hip to sheek for a wide range, from age 16 to 48 and from skinny to plus sizes, all at great prices. Customers love the fit and selections for back-to-school and work shopping. Some find the store has more selection than other locations, even carrying items not yet available online. The customer service can be amazing, professional, and helpful. However, the store can sometimes be a disaster, with nothing in the correct place and piles of clothes on the floor. Items may be hung up with stains, and the pricing can be confusing. While many workers are present, they are sometimes seen roaming and doing nothing, and staff at checkout can be rude. Additionally, the clothing sizing is often described as weird. In a positive incident, a lost phone was promptly returned by the manager. Select stores are now open, and face masks are required for entry in all US stores.
Great store. People are helpful and friendly and selection was great. Took my oldest daughter and fiance there on separate occasions for back to school/work shopping and both loved the fit and selections. From age 16 to 48, skinny to plus, from comfy to hip to sheek, they have it all at great prices. Even for myself a few... read full comment
August 2023
Things are scattered most of the time I go here but it is still my wife's favorite place to go.
August 2023
Great store. People are helpful and friendly and selection was great. Took my oldest daughter and fiance there on separate occasions for back to school/work shopping and both loved the fit and selections. From age 16 to 48, skinny to plus, from comfy to hip to sheek, they have it all at great prices. Even for myself a few... read full comment