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“Very kind staff and clean store, but they don’t have the gap athletic clothes anymore and that was a main reason that I came to this location. They do have a lot of staples and branded clothes and the prices are pretty OK, especially if you can hit it on a sale.”
“The girl working when I went was super nice and helpful, it's just SO small. Like half the size of a normal hot topic, there's just not a lot to choose from.”
“Great store, they have nice clothes they are a little pricey but worth it for the quality in my opinion, the workers are quite friendly and helpful if you shop there a lot totally recommended setting up an account and getting the app so you can collect point”
“Came in 3 days before I got married, had them ship it to CA got there on time and fit perfect. I honestly dont know why this place doesnt have more 5 star reviews. Ryane helped me she's amazing.”
“I went in hoping to find an outfit for a concert, and the experience was amazing! The employees were super duper helpful, patient, and genuinely seemed to care about making sure I left happy. They gave great suggestions helped me put together a look that fit the vibe I wanted, and honestly went above and beyond. The store itself was clean, organized, and easy to shop in, which made the whole process stress free. I left feeling confident, excited, and ready for the concert. Definitely recommend checking this place out if you want great service and a fun shopping experience!”
“So remember back in the day everyone used to wear Tommy, Nautica and Polo? I still wear tommy but only the jackets lmao. I came in here with the intensions of not buying anything. I ended up walking out with a red tommy jacket that I could not resist. Lol it was 76 bucks and it was on sale, why not. I think that's the only good thing about the outlet mall, the sales lol. But this store had alot, I may swoop in for another jacket though lol. Priorities smh.”
“Sarah was at the front desk and I needed help with finding shipping receipts and she went the extra step to give a help line number and also gave me a new receipt! From the lovely welcome of Kaylee and willingness to help my friends and I. Thanks Auburn mall Journeys!!!”
“Always great prices and multiple selections for the whole family. Online specialty orders are available and tailored for men and women. I ordered athletics, dresses, and pants in tall sizes and they fit!”
“Had a very pleasant experience! Louise was incredibly helpful—she took the time to understand our requirements and guided us in selecting the perfect clothes. This saved us so much time and made the shopping experience effortless. Kudos to Louise for her excellent service. She was amazing!”
“I came for a pickup order and the lady that welcomed us in was so nice and friendly. i don't usually shop here but i just now realized how i've been sleeping on them as a clothing brand. they have the cutesttttt dresses ever. overall great experience. the lady also let me try on my dress before so i could make sure it fit me right. def recommend this location”
“We had the BEST shopping experience here! My friend and I are avid shoppers and this was truly a breath of fresh air. It was so nice to actually experience genuine customer service again! Little Thunder was incredibly helpful in the fitting rooms and Derek was amazing with helping us around the store. Kristie was also very friendly and helpful. We had been shopping all weekend and this was by far the best experience we had.
I was just telling my friend that real customer service feels like a dying art — but let me tell you… it is alive and well here! The store also has a great selection. We found some great deals. We are from out of town but already planning to come back in a few months just to shop here again. Highly recommend!”
“I hope I'm correct, in saying this.. Because everything and everyone, sounds good when you first meet them. U have to wait and let the paint dry, before you see true colors and intentions.
But I will say, that my experience with a few of you ladies, it was good.
The staff talked TO me, and not AT me.
They actually had something to say, instead of WELCOME IN.. What Brings you in.. The usual hooplah, Ya know.
If i would've had some WINE, I would've stayed and got comfortable.
But go by there, even if ur broke..
It will be good to chat with a few of the ladies there.
My only thing...
Why not do visuals on Sundays, so you can start early and won't have to be there during the club hours!? I be twerkin sometimes lol.
Its a small store, so if im left completely alone, with No interruptions, I can do that store in one work day.
But I enjoyed the conversations.??”
“I went to the mall today. Purchased some items. I just wanted to say the customer service was excellent! The SA was very helpful and professional. Just as good as the Luis vuitton store. Went to Coach afterwards and their customer service was none. Hats off to Michael Kors. Will definitely be back.”
“Been here a few times, but hadn't bought anything in a couple of years from this store. Today (5/15/23), happened to find some great deals on Men's Basketball shoes that I couldn't pass up!! Dropped by to look for some quality shoes on sale and found 3! Paid a total of $175 for the 3!!! Original prices would have totaled over $350, so a wicked great deal! Half price. Pretty happy about that.”
10AM - 8PM
1101 Supermall Way, Auburn
Mens Clothing
“Check their website before purchasing. Made a purchase last week for niece. Dress was marked $34.00. Then went online when got home and it was on sale for
$20.99. Called the number on the receipt and was the 44th caller in line. Waited for about an hour and they wouldn’t price match the website. Store was fine, it wasn’t their fault.”
“Norally provided EXCELLENT customer service and helped us find the sizes we needed both in store and online. We will definitely be coming back and asking for Norally when we come in! Great job!!”
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“Zara , Dylan , and Jake were super helpful and understanding when me and my husband were shopping ! Jake helped my husband find a shirt in his size and brought out more options he might like and he did ! :) Zara and Dylan checked us out and we’re super helpful and helped explain what my benefits were when signing up to join VANS ! They’re awesome !! Would shop here again with their such helpful staff”