Planet Fitness aims to provide a positive workout experience with its "Big Fitness Energy™" philosophy, encouraging everyone to feel energized and motivated. The gym boasts over 2,400 locations and offers a variety of ways to get moving. Some members have expressed concerns about wait times for equipment, particularly during peak hours.
Customers consistently praise the exceptional customer service provided by the staff, especially a particular employee named Sherie, who is commended for her hard work, friendliness, and dedication to maintaining a clean and welcoming environment. Visitors also mention that most of the needed equipment is available, and the massage room is helpful and relaxing.
The location is appreciated for its good vibes and friendly personnel with smiling attitudes. However, some have noted that the gym closes early, at 7 pm on weekends, which can limit workout time. Additionally, while many staff members are friendly and passionate, there have been comments about some employees seeming unwelcoming or just there to get paid. Overall, the place is kept clean and provides a positive environment for fitness.
I like the fact that the tanning has put in new bulbs for the first time in over the past year plus. They were so weak prior to this time it was not worth using at all.
August 2026
Very clean and the staff is great but the equipment is extremely dated.
August 2026
Good air-conditioning. Fresh, clean.👍 Highly recommended.
