This U.S. Bank Branch provides good customer service with kind and professional representatives who are happy to help. The team is respectful and the line moves fast. It is a busy bank with staff speaking many different languages. The employees are quick, efficient, knowledgeable, and very helpful, especially during difficult times like resolving compromised accounts. They offer dedicated support for setting up new accounts and online banking. The branch provides a host of products and services, with a team determined to help customers reach their financial goals.
I've been with US Bank for years and never had to go to a different branch for a simple domestic wire transfer from any branch! Only this Auburn branch did!
Well, that's a second reason for me to move away from US Bank, besides their super slow app.
December 2025
I went to the bank on Saturday and they told me they couldn't help me, that I had to make an appointment, or that they simply didn't know when I could make an appointment. And I just wanted to open a bank account; I was going to get my first debit card.
October 2025
We came in at about 4:30 and were able to open an account. Samim was great and did a great job. We had a good experience
