The United States Postal Service in Auburn has a rich history dating back to 1897, with its current building dedicated in 1963. This main post office serves Auburn, Algona, and Pacific, WA, along with certain areas in Federal Way. It features a full-service lobby, PO Boxes, and offers shipping supplies, gift cards, and greeting cards. Customers can utilize two self-service Automated Postal Centers and benefit from Stamps by Mail. For businesses, services include Business Reply Mail, Merchandise Return Service, and Bulk Mail. Reviews highlight the cleanliness of the facility and the friendly demeanor of the staff, despite challenges such as being short-handed and facing high turnover. While customers may experience long lines, the service tends to move quickly. One reviewer specifically praised an employee for her outstanding assistance in resolving an issue. Overall, while there are some complaints about lost mail, many customers feel the postal service does a commendable job and recommend it for its efficiency and friendly service.
I’ve never left a review for bad customer service but this was almost comically bad, watched the guy in front of me be berated by the lady behind the desk and saw her snatch some things from him instead of politely explaining the process, then had a similarly curt experience after
September 2025
Can't even do their job properly and its one of the most simple jobs you can do.
August 2025
I want to sent a lugage. When i ask them, they answered me with the voice don’t care. That makes me really confused. The luck is the second staff help me and explain for me. The first staff make me feel not respect.
