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March 2024 by Shannon Fudenski
A woman from this post office called me on 02/3/24 at 2:53 p.m. complaining about how I wasn't ready for my pick up order at home. She was extremely rude and said it was not her problem that I was most likely showering and didn't hear the door when the postal worker came by. She kept interrupting me and hung up on me. She's a very Rude employee! She shouldn't be working with people.Edit 3/20/24 : They now have stopped showing up to my door when I schedule a pick up, but I get an attempted pick up email in the evening. I am giving them business and I can't even get my packages picked up.
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March 2024 by L Howard
Domingo/Dominga (manager) has been the worst agent I’ve ever tried to work with. She hung up on me twice when I was trying to inquire why my package wasn’t redelivered. I submitted a formal complaint online.
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March 2024 by Aileen M Cruz
2/25/24 Came in to purchase stamps. The placed was clean. Line was not too long. Employee was nice and friendly. Was able to quickly make the purchase. Was in and out within 30 minutes.
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March 2024 by Ciel Kullman
Moving to this area. Need to move our mailbox due to current set up-have been trying to contact post office for two months. Cannot physically go to the post office, so email and phone are my only option. I have been put on hold at least a half a dozen times that have ultimately disconnected after holding for 30-45min. Ive tried the automated number, cannot get anyone. I've called the Auburn office directly multiple dozen times. They've picked up 30% of the time, they've not picked up the rest. I talked to someone ONCE, and she took my info and never called back. I have to put in a change of address now I'm 2 weeks away from moving, they've been non-existent and completely unhelpful. Unreal experience. Just going to move it and hope for the best. If I get fined, I guess this is my proof that I tried lol.
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March 2024 by Cristina silva
The people who work there have horrible service the asian lady in the front was so rude! Don’t waste your time going to this postal office.
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March 2024 by Mark Vincent
The post office is doing its best based on what they have and personal. They are very shorthanded and turnover is very high for all positions. Please be patient with them. There is a high rate of vandalism going on with mailboxes.. They are holding thousands of mail for people in the Auburn area.
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January 2024 by Dima kasian
thieves, deceivers, lost my package, stole 250 dollars from me
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January 2024 by Travis
I read all those one star reviews and they mention losing something...well one lost something and how many hundreds of correctly delivered items...hmmm sounds like they are doing a good job to me. I mean nobody is perfect, right?!This location is a good post office. It's clean, not cluttered, always busy, always pleasant people to help you out. People work seven days a week here to get the job done. I would highly recommend!!
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January 2024 by Jake
Quick service. There was a line but they filed through people fast
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December 2023 by zaria voss
Purposely delivered package to the clearly wrong address because they were too lazy to take 30 more steps in order to deliver it to the correct address, which is their only job, pitiful, disgraceful, terrible and here I thought FEDEX was the only issue can’t ship through anyone nowadays. They didn’t even take a picture because they KNEW it was the wrong address and didn’t care, luckily I found it thrown in the grass of a neighbors yard, wet and muddy. And on Christmas Eve of all days do better as a person. Trash.
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December 2023 by Cena Sumner
Still such a waste of space. They need to get rid of the lazy mail carriers and get ones that will actually do their jobs. Had a letter that was supposed to be delivered last Friday, here it is Thursday and it still has not been even attempted to be re-delivered and when I went down to get get Sue said the the mail carrier had it still. So I have to waste my gas and time because Mary refuses to come down my road and walk 30 feet to my door.
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December 2023 by KV St
They lose all my packages! They also give my packages to my neighbors or don’t give me a key to the lock box ! Plus the mail lady is rude when you ask her to NOT cram your packages in your small mailbox ! Please walk them to my door I’m always home ! She has broken many things! Just this week 3 packages are missing one custom Christmas gift and 2 limited addition retro items!!! !! I’m out over 100$ if I could give them 0 stars I would!!! And they NEVER pick up the phone when you call!
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December 2023 by M B
Third time in less than a year delivered something of great value to someone else’s lockbox. Medication, a passport and now a very expensive item from Britain. Called for 90 minutes got hung up on 16 times without them actually answering phone and woman just told me it had been delivered to my address. No kidding. I know how to read. It shows delivered but whomever it was delivered to was not myself. Then she hung up on me telling me to have a nice day stating she would have mailman look in the other lockboxes. We have had so many issues with this same thing.
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December 2023 by Justin the Salamander
Called a few days ago to sortout a problem with my mail. They said theyd send someone that day.That was 5 days ago, still facing the same problem, my package is still received and they wont answer my calls.
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December 2023 by Beth Poler
Long lines, of course, yet moved quickly. Alway's friendly service. Parking spots are narrow, though & much harder to come by, especially during the holiday season.
