The United States Postal Service in Auburn has a rich history dating back to 1897, with its current building dedicated in 1963. This main post office serves Auburn, Algona, and Pacific, WA, along with certain areas in Federal Way. It features a full-service lobby, PO Boxes, and offers shipping supplies, gift cards, and greeting cards. Customers can utilize two self-service Automated Postal Centers and benefit from Stamps by Mail. For businesses, services include Business Reply Mail, Merchandise Return Service, and Bulk Mail. Reviews highlight the cleanliness of the facility and the friendly demeanor of the staff, despite challenges such as being short-handed and facing high turnover. While customers may experience long lines, the service tends to move quickly. One reviewer specifically praised an employee for her outstanding assistance in resolving an issue. Overall, while there are some complaints about lost mail, many customers feel the postal service does a commendable job and recommend it for its efficiency and friendly service.
Pretty straight post office and nice staff. They have passport appointments available here when needed.
June 2026
They keep marking our packages as delivered but they’re never in the box. Supervisors don’t care. I had one tell me “this is what you get for using usps”. Absolute joke.
May 2026
When you try to call for the Postal Service, you can’t get through and the line is not acceptable. You can’t call the Auburn office and I haven’t had mail since the 18th of the month. I wanna know where my mail is. They say it’s on the truck.
