Way Scarff Ford Auburn Parts is known for its excellent customer service and a friendly atmosphere. Customers appreciate the helpfulness and flexibility of the staff, particularly noting their accommodating approach in financing and selling vehicles. Will Pierce has been highlighted for his trustworthy and attentive service, making buying and selling cars a pleasant experience. The service department is reliable, especially during emergencies, with a commendable service manager who creates a welcoming environment. Recent improvements in the parts department have also been noted, with customers experiencing better service and a positive attitude from the staff. Overall, Way Scarff Ford Auburn Parts is a dealership that customers feel comfortable returning to.
Will Pierce and Shelly were great to work with. No high pressure tactics. Were very flexible with my financing terms and helped me work through some difficulties moving money around. Totally got good vibes from everyone I interacted with and would go back next time I'm interested in a Ford.
October 2023
I was so pleased with our service and assistance by Will Pierce. We needed to sell a car and he was helpful, listened well, got us a very fair price and we love the profit sharing option. Thank you Will! I'd buy a car from you any day- you are very trustworthy.
September 2023
I can always rely on their service department even on times of emergency, they are very accommodating and helpful! I commend Rick Root as my service Manager whose been working there for a while! His light personality makes you feel welcome!
