Sole Mates, Inc. is a highly-rated shoe store located on Bainbridge Island, known for its exceptional customer service and quality product selection. Customers praise the store's knowledgeable and helpful staff, who go the extra mile to ensure a personalized shopping experience. The store offers a diverse range of footwear, including hiking shoes, waterproof options, Sorel, Merrell, Birkenstock, and quality slippers. While not a budget-priced store, the quality of the products is consistently high, making it a favorite among repeat customers. Customers appreciate the store's curated selection, as it provides a manageable yet comprehensive range of options for various needs, from casual to specialized. The annual sale is a popular event, but the store is also highly recommended for everyday visits throughout the year. Reviewers highlight the staff's expertise in fitting and recommending the right shoes, often taking the time to measure feet and provide personalized solutions. The store's convenient location and willingness to assist customers, even in unexpected situations, have earned it a reputation as a true gem in the local community.
Excellent products and a very well informed and helpful staff! Highly recommend.
August 2023
Went there for the annual sale, but often go throughout the year. A good selection of shoes and sandals, for almost any purpose. Great team, very helpful and friendly.
July 2021
Fantastic help. I have plantar fasciitis and she recommended several options for me, including supportive sandals for indoor use and a range of shoes for me to try on. Super friendly too!! I will definitely come back when my feet are ready for running!!