iQ Credit Union is a financial institution with multiple branches, including locations in St. John's, N Williams, and Vancouver/Main St. The experiences at these branches vary. Some members find the staff friendly, helpful, and easy to work with, especially praising the Battle Ground location for its great service and quick assistance with issues like suspected fraud. Many appreciate how the credit union makes banking, mortgages, car loans, and retirement questions simple and straightforward, expressing strong loyalty and love for the institution. However, some branches, like the St. John's location, have received mixed reviews, with customers feeling judged or uncomfortable. Technical issues have also been noted, including slow website performance and lack of clear communication about outages, which can cause frustration. Overall, iQ Credit Union is valued for its helpful staff and customer service, though some branches and online services could improve communication and consistency.
I LOVE this credit union, and would never go anywhere else. Have been a member since they’ve been in Battle Ground. Great, friendly, helpful staff. Have helped immediately when suspected fraud on my account. THEY notified ME! Saved me $$$$$$$$$. They make everything easy. Banking, mortgages, car loans, 401k,... read full comment
April 2026
I had a decent experience at the bank. The tellers were nice, but I had to wait a bit longer than I expected. Overall, not bad, just could use a little improvement in efficiency.
April 2026
The krew in Battle Ground are awesome! Keep up the good work!
