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October 2024 by Sandra Revesz
Sheri is always helpful, cheerful and polite.
She goes out of her way to help everyone and take care of the facility.
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October 2024 by mary nichols
We had a good experience with the service and unit very clean secured and dry
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October 2024 by chuck larson
Sherri went to the mat for me despite having a bad day of her own. Allowed my vent about the systems in place causing my frustrations, then proceeded to find a solution.
Thank You Sherri!
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October 2024 by Denice Laughlin
Was a great help getting the lock off and renting a new unit.
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October 2024 by Rena Williams
So far 5 stars. I’ve used this storage facility in the recent past with no complaints and excellent service. Registering again on line was super easy and smooth. Definitely recommend!! All units have easy access and gate access is easy peazy.
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September 2024 by Trenton Mathews
The on location Property Manager Sherri is great to work with as she clearly cares for her customers!
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September 2024 by Robin Kuehn
Sherri is so helpful and friendly.
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September 2024 by Marissa Skellington
*UPDATED 8.14.24*
After seeing my review the manager called and apologized and went further to offer an apology in person when I visited my unit. This review I guess didn't offer an opportunity to better future interactions for her. I had to have a friend pick up larger furniture I simply don't have a vehicle for. They were met with rudeness. They parked as I was not there yet and was approached and questioned. The manager began asking them several questions. They were clear I am not selling out of my unit or anything of the sorts. The manager asked my name to which they provided with a remark of "oh I know who that is" with nothing but disgust in her tone. I'm unsure of what we ever did. We've been nothing but friendly, always cleaned the hall after we left, even put a trash bag in the bin for her as she went on a tangent about her work frustrations. Not sure if a vacation is needed but I refuse to be treated as such.
Cleaner facility, and pretty well kept up. Everything's been easy to manage so far. My only issue is the impatience. When I was comparing prices I received calls, when I was getting my payment ready after I parked not even a minute my car was approached and the entire transaction was just odd. I've never had issues when my other half is with me however this time felt very unwelcoming and purely tolerated. Other half will be handling it from now on due to this interaction.
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August 2024 by Michael Putnam
Had the right units I was looking for. And hooked me up with a quick painless process
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August 2024 by jay u
Very great and easy experience! Renting a storage unit was a breeze thanks to Sherri, she was very informative and helpful and helped relieve my stress.
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July 2024 by Carrie Briggs
Easy process!
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July 2024 by Mary Miranda
Thank you Sherri for all you did for us.
Miranda family
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June 2024 by Tay
great!
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June 2024 by Cindy Weber
Easy to move in and easy to move out. Very accommodating and friendly
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June 2024 by Zach Weber
Excellent customer service & clean units in a safe and secure environment. If the need arises again in the future, we'll definately us Nortwest Self Storage again!
