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“Made an appointment same day to get my screen fixed on my cell. Got there, and they told me that the repair guy was not in today. Taylor was very sincere, and looking to find a solution. He called the South center location, and got me in right away. I would have gave 5 stars, but I am pretty certain that they use inferior glass compared to what comes on a stock Samsung Ultra. I had a ton of micro scratches within days. Had my previous screen for 2 years without that type of wear. Taylor was a bright spot in a crap situation. Hard to find people that care about what they are doing. Keep it up Taylor it's hard to find genuine folks these days.”
“I came in right when they opened, looking for a new car battery. Taylor was an absolute gem. Their installation price of $20 is well worth it. My battery was a bit of a pain in the ass, from the amount of hardware, corrosion and of course the tight spaces that barely allow any movement to be had. Taylor walked me through the process from buying their 2nds batteries (ask about it, well worth it), warranty, installation and even helped me select new hardware to replace the difficult terminals my car had. I will not be going anywhere else with my battery needs. They also have electronic recycling and from the signage they had, they do not charge you for it like other locations will.
Highly, highly recommend, and thank you again Taylor for taking the time and sharing your knowledge. It was greatly appreciated!”
“My car wouldn't start so I called to see if they had a battery for my car. They did. I watched a Youtube video to see if I could change out the battery myself but realized I don't have one of the tools needed. I called them back and asked if they could help me switch the batteries and they said yes. Pablo helped me and he was so nice and he changed it super fast. I will always go to the Kirkland location from now on. They are the best! Thank you.”
“I received exactly the help I was looking for here. I sought advice about what sort of products I could get to touch up my exterior, and a someone with clearly years of experience came out to walk around my car and offer practical, usable advice.
I’m typically someone who will spend hours watching YouTube and reading auto forums / Reddit for collective advice, but sometimes I really just want someone who’s been around the block to give me some direct guidance. And that’s exactly what I got here. I didn’t get the employee’s name, but thank you!”
“I rarely leave reviews but this shop is a 10/10.
Geremy was helpful and knowledgeable. I went in with a car problem and he helped me figure it out. I went from being stressed about my car to feeling confident about it running properly.
I think this one interaction made me an O’Reillys for life kind of guy. Goes to show how one good customer interaction keeps people coming back. Geremy was great, thank you again man ?”
“Best service i ever got!!! Thanks for the workers of this office O'Reilly. They helped me a lot in my needs. i really appreciate them with their knowledge and professionalism, also great customer service!!! I would like to admit Isaac and Jay as a great professionals in their job!”
“Came in on a Friday afternoon to purchase a low light headlight bulb for my Hyundai. I saw a video online of how to change it which seemed pretty easy, but Isaiah helped me out and installed it in the parking lot! I appreciate Isaiah’s customer service and prompt assistance. Thank you so much!”
“I picked my car up from the shop late in the evening while it was raining, exhausted, and just ready to get home. Everything had finally been fixed and the car looked great, but I knew the battery was on its last leg. I pulled up O’Reilly in Maps without much thought and ended up at this location, and honestly, I’m really glad I did.
That’s where I met Jose and two other team members, and from the moment I walked in, they were friendly, patient, and genuinely helpful. One of them noticed I’m a veteran, thanked me for my service, and made sure the discount was applied. That may seem like a small thing, but after a very long and draining day, it meant more than they probably realized.
Jose helped me figure out exactly which battery I needed, and I assumed that would be the end of it. But he didn’t stop there. Without hesitation, he grabbed his tools, walked outside in the rain, and installed the battery for me on the spot. I knew it was close to quitting time, and I fully expected him to say I’d need to come back another day or do it myself. Instead, he just wanted to help.
He had the old battery out and the new one in within minutes, no rush, no attitude, just solid, honest help. That kind of service is rare these days, and it really stuck with me.
Jose, if you happen to read this, thank you again, brother. And to the rest of the team who helped me that night, I truly appreciate you. You turned a frustrating, exhausting day into a reminder that there are still people out there who care about doing right by others. I’ll be coming back here for my auto parts from now on, no question about it.”
“Looking for these guys and was glad to see they moved from Renton to Kent and I wasn't disappointed! I was handled well by both gentlemen and was on my way with both batteries I needed for my 2020 Jeep Wrangler Sport. Thanks for the great service and having such a beautiful new store with all your battery supplies! Tim Z in Renton”
7:30AM - 9PM
3213 NE Sunset Blvd, Renton
Battery Stores
“I hate writing reviews. Usually only if things are really bad, but Anthony the manager at the sunset in Renton location and Robert from the Northeast 4th Street in Renton location gave me a hand up today. I got stranded due to a bad alternator and walked to the sunset location. Unfortunately they didn't have the alternator, but ne 4th st did. I explained the situation and Anthony said hold on! Called Robert and Robert said on my way. That saved me an hour of walking when I had to be at work already. I really appreciate what they did today. It's not offen when people go out of their way for you. So thanks to the both of those young men who are ahead of the game in my book!”
“Hayden and Ben were great. Helped us test our battery even when they were busy. Some guy was there yelling at them and making a scene but they handled it professionally. Kudos to them.”
7:30AM - 9PM
11610 Des Moines Memorial Dr S, Burien
Battery Stores
“I always get great service at this location thanks to Jessie. He runs the store professionally and makes sure customers are taken care of. He’s knowledgeable about parts, explains things clearly, and doesn’t rush you. I’ve seen him help both walk-ins and phone orders quickly while keeping a good attitude.
It makes a big difference when the manager actually knows the products and is willing to step in and help. Jessie makes this store dependable and worth coming back to.”
“Simon is Amazing! I stopped by after work to get new wipers, and having never changed them on my car before, I had some issues. Simon came right out to help me and got the wipers on in no time. He was friendly, polite and even took my garbage for me after he finished! Wonderful customer service!”
“Love this store! The people for the Commercial are great! Huge pats on the Back for Holly she is truly a Ray of Sunshine and can hold a torch next to any other parts person I Have ever known! She goes above and beyond for everyone. I live in Shelton and still do 90% of my purchase from this store!”
“Been coming here for several years now. Kevin and Benny are always quick, friendly, and ready with whatever answer I've needed for any vehicle, from a moped, old Lincoln, to marine cells for my conversion camper. Always in n out with no fuss”
“Went in yesterday to get a new bulb for my blinker, but changing the bulb didn't help. I ended up getting a ton of troubleshooting help from the staff and we ended up fixing it!”
“Great experience! We bought a headlight and weren’t 100% sure how to install it. A young staff member kindly volunteered to help and switched it for us. Now it works perfectly — really appreciate the help!”
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“Jay was incredibly helpful when it came to fixing a bad headlight! He was able to recommend a better option for my car and install it for me as well. Even when the car was really hard to get the bulb into place, he kept going and got it working. Great service and good price on the bulb. Thank you so much!”