This Budget Car Rental location has closed

640 116th Ave NE, Bellevue WA 98004

About Avis Car Rental

Avis Car Rental receives mixed reviews highlighting both significant service inconsistencies and positive experiences. Multiple customers report excellent service, describing experiences as seamless, easy, and hassle-free, with helpful and patient representatives who provide clear communication. Positive mentions include fantastic, customer-focused staff, free vehicle upgrades, and super-fast returns. The vehicles are noted to be in superb condition, including new models. However, several reviews caution about serious issues. Some customers report horrible service during pick-up, including unhelpful staff and long waits totaling hours. A repeated caution is to carefully check the fuel tank upon rental, as vehicles are sometimes provided with less than a full tank, potentially leading to extra charges. One reviewer noted an overcharge for an unrequested fuel service fee, though it was quickly resolved after feedback. The location can get backed up due to limited staff, but is considered very convenient during less busy times. Despite the problems, some customers strongly recommend Avis overall, especially when service is exemplary.