Cathay Bank is a highly regarded financial institution, known for its exceptional customer service and personalized approach. Customers consistently praise the bank's friendly and helpful staff, particularly at the Bellevue branch, where employees are described as warm, meticulous, and quick to resolve any issues. The bank has been praised for its responsiveness and for going above and beyond to assist customers, especially those who have recently relocated. Clients appreciate the bank's attention to their individual needs, whether for personal or business financial matters. Overall, Cathay Bank is widely regarded as a trusted and customer-centric banking partner.
Cece is very patience with my Zelle account questions.
November 2023
i wanted to get 100 dollars worth of 2 dollar bills although they didn't have any they said they would call me when they got some. good costumer service
November 2023
Come in on Nov 7th at 3:15pm to pay my house loan. The teller shut out loud " you don't have money in your account " .May be to you, it's just the one of accounts at your bank, but to us , it's a financial commitment to us. Or may be a word of " Insufficient funds” sounds less sharp?!
