EraGem is a business that specializes in fine estate jewelry, particularly vintage and antique engagement rings. The company operates by appointment only and offers a wide selection of high-quality jewelry pieces available on their website with free overnight delivery. EraGem stands behind all purchases with a 60-day money-back guarantee. Customers have praised EraGem's exceptional customer service, describing the staff as helpful, knowledgeable, and responsive. Many customers have had positive experiences, with one stating that the company has "definitely earned a customer for life" due to their accommodating and efficient service, even during weekends. Customers have also been satisfied with the quality and accuracy of the jewelry, with one stating that the ring was "exactly as presented on the website" and the photography was "spot on." Overall, EraGem has received overwhelmingly positive reviews, with customers highlighting the company's reliable and honest business practices, excellent customer service, and high-quality jewelry offerings.
Have purchased three rings, earrings, and referred a family member who is also a customer. They are wonderful to work with, helpful, and knowledgeable. I have no hesitations or issues ordering from them.
April 2024
Excellent transaction, the ring was exactly as presented on the website, photography was spot on. Packaging is excellent and the transaction was lightning fast (I didn't need sizing). I would highly recommend this company as honest, reliable, phenomenal offerings, and excellent customer service.
April 2024
I ordered my wedding band from Era Gem and I can’t tell you how happy I am with it and this business. They were so responsive and kind and even sensitive to my budget. The shipping was instantaneous and the ring arrived polished, packed perfectly, and exactly as pictured. 100% recommend.
