Kiehl’s Since 1851 offers a variety of high-quality skin products, with popular items like their facial oil and cucumber cleanser. The prices are on the higher side, reflecting the quality of the products. The store is spacious and conveniently located near the food court. Staff members are friendly, knowledgeable, and helpful, often providing free samples and assisting with purchases. They are patient and professional, even when handling online order issues, and work to ensure a positive shopping experience. However, online orders cannot be returned for refunds in-store, which can be inconvenient. Overall, customers appreciate the friendly service, product quality, and the easy, quick shopping experience.
I went here yesterday to get some face wash and moisturizer and the lady working named Giulia was so helpful. She took the time to help me find exactly what I was looking for and she was so kind while doing so. Amazing customer service at this bellevue square location.
September 2024
I received a complimentary derma reader a few weeks ago and received recommendations from Olive that cleared my skin completely! Associates Anna and Olive were so kind and helpful. 10/10 recommend!!
September 2024
came to this location today- i loved my experience here! olive and anna were so helpful and kind. they did a consultation of my skin and explained everything amazingly.