Mac Towing is a reliable and customer-friendly towing service. They are known for their prompt response, with tow trucks arriving within 20 minutes of the call in most cases. The staff, including Jerry, Greg, and Matt, are described as helpful, friendly, and patient, soothing customers' nerves during stressful situations. The pricing is fair, and the service is efficient, with cars being quickly towed and delivered to the desired location without any issues. Customers have expressed satisfaction with the company's punctuality, professionalism, and willingness to go the extra mile to assist them.
The tow truck came within 20 min of getting my call. More importantly, he was really helpful in helping me decide the best course of action. And he soothed my nerves, which were pretty fried considering my sienna broke down in the middle of an intersection. And the price is fair. Thanks Jerry!
November 2024
5 stars for Andrew helping me get in my car after I had locked my keys in.
July 2024
The gentleman who works the front desk/impound lot is always so gracious, patient, and kind. They are punctual and will immediately do their best to get your car back to you. A+
