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February 2024 by Victor Petrik
Great service
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February 2024 by Kelly Chernow
The salespeople were rude and not helpful. The store appeared unorganized; sloppy. I usually love Macy's but not THIS Macy's. I recently moved yo Bellevue, so this was my first...and last time at THIS Macy's. If this is the only Macy's in the area, then I'll be shopping at a different store. It'd be nice, when you're spending a few hundred dollars, that the person would smile and be friendly! You shouldn't feel like you're begging them to take your money. Macy's, to me, was always a nicer store, with nice items. I felt like I was in a Walmart with more rude salespeople.
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February 2024 by brent ciesliga
It's Macy's. Attached to the Bellevue Mall, with ready access to food and entertainment. Lots of helpful staff.
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February 2024 by Federico Ramos Puente (Spaniard)
Macy's will be Macy's.
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January 2024 by Christina Su-ay
Got a RL jacket for my sister and other cool stuff. Great deals!
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January 2024 by chandrashekar rao
Best shopping mall for leather bags and perfumes
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January 2024 by Nooshin Ghoorchian
Offers different styles for different tastes.
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January 2024 by Ameya Kasar
Nice mall in the heart of Bellevue Downtown with good parking.
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January 2024 by CJ. L (CJ.)
I like to shop here and eat pancake fruit.
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January 2024 by fawne devine
Reviewing as a Macy's associate currently at another location. I regularly try sending customers to Bellevue when we don't have what they want in stock. I have even tried calling myself. They never answer. I don't know if this is a staffing issue or a general customer service problem, but considering where they are located, I will not give them higher stars if they don't start answering their phones.
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January 2024 by F Lauren
I am very upset, yesterday I went with my family to look for some pants for my son, the app said that they did have them and when we arrived they were not available. That wasn't the bad thing, when we left the store the alarm sound, at the same time other people were leaving, but only an employee came back to us (It could be because we are Latinos) to check that it wasn't us, we went back to the bar security and it didn't sound, obviously the other people who passed by at the same time as us had something that activated the alarm. Something like this has never happened to me, I never go back to Macy's. It was embarrassing because some people were looking at us and the person at the counter nearby was laughing. How do I explain this to my children? I'll just tell them don't go back to places where they identify you by your skin color.
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January 2024 by Robin Harris
Beautiful store in a spectacular mall in BELLEVUE WA
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January 2024 by megha bhauka
I shop a lot from Macy as they have good offers all the time
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January 2024 by Jacob
Great location and many choices
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January 2024 by Angie Shen
Being a customer for 30 years, I have trusted Macys but I'm disappointed now. A Merchandise Certificate received from a return which shows would not expire is not working. Called Customer Service tons of times, been to the store two times then I was told to send an email to Customer Service. Emailed two times but received responses saying that given email address is an invalid email address. Called Customer Service again being told the certificate was good for only two years vs what the original certificate said (never expire). Requested for elevation to supervisor, being put on hold for 1 hour 15 minutes, when the supervisor was finally connected, she told me she could not hear me and hung up. Is Macys using this way to steal customer's money?