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March 2024
Lots of turn over at QBSI-Xerox. All reps we had assigned to our account left in succession and can no longer reach the published main number to get help on our account, when you call and follow the prompts it hangs up on you. time to start looking for a new printer fleet mgmt company.
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April 2023
They will not keep track of your equipment, they won't log your calls or emails, everyone will act like they have no idea who you are. No one will address concerns at this business and will continue charging you for items you don't even have.
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June 2021
\"Lip Service, no action.\" Unresponsive to service calls. This is the third time in 12 months that our office has been without a working printer, fax, copier for more than a month at a time. QBSI does NOT provide the services they are paid for. DO NOT GET STUCK IN A CONTRACT WITH THIS COMPANY.
