Rite Aid presents a mixed experience for customers. Some describe the store as run down, likening it to a post-apocalyptic scene with empty shelves and disarray. In contrast, others find the location clean and well-stocked, praising the helpfulness of the staff at the pharmacy and register. Long-term customers often mention the importance of empathy and understanding from the pharmacy team, especially in challenging times after COVID-19. One reviewer highlighted a positive encounter with an employee who patiently resolved an insurance issue, saving them a significant amount on their medication. Overall, Rite Aid seems to evoke strong opinions, with some finding humor in its disrepair while others appreciate the dedicated service and care from the staff.
I went to Riteaid for a prescription. The store was so clean and the shelves well stocked and tidy. The staff at the register and in the pharmacy were helpful and I enjoyed engaging in conversations with them.
September 2023
This used to be my local pharmacy for years, I moved out of the area and recently came back, stopped by this location, and sadly, it has changed so much, the store feels sad, the staff even worse, and customer service even for the pharmacy is just rude and uncaring.
July 2023
Been coming here for 34 years. They have what I need.
