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January 2024 by Travis Jones
These guys don’t even make an attempt to call people back. Terrible company with poor values. Customers are last here.
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January 2024 by Vernon
Pharmacy is unorganized and management don't care took 3 weeks to have safeway pharmacy to render my prescription medication and they were unapologetic and unlistening
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January 2024 by evan
It's hilarious that this many people think that leaving a review of an office building will get their issues resolved. Why don't you contact the company/store manager directly instead of wasting your time on a review nobody at Safeway is going to see?
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January 2024 by Sharifah Clark SClark
I called the main telephone number and nobody answers!
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January 2024 by Sharon Chafin
I am finally , after many years of shopping Safeways in my area, lodging a complaint on how dirty the Safeway on 148th in BURIEN is! They’ve had to close the restrooms due to horrible homeless people issues, but the entrance is just dirty! Please help them out. Personnel never seem very happy either. Come on Safeway, you’re better than that! Thank you.
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January 2024 by Bev McKinney
Went to Safeway the other day and when ringing up my order, the register would only take my food stamps)EBT) first then my United Healthcare card. We have to use United Healthcare card first, because it doesn’t carry over, and we can save up our food stamps. This isn’t fair to us seniors, who have to save every penny, all you’re doing is stealing from the seniors who need those extras. Have talked to several here in my complex of 200 to stop and go elsewhere.
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August 2023 by Tyler Jones
So the new system for the pharmacy doesn't work idk who changed it but my grandma that worked for you guys for 40+ years had a saying if it's not broke don't fix it and this ploy to force people to use your app sucks not all of us are interested in it nore do we like to be forced to download something that is broken.
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July 2023 by Jamie Johnston
No hand baskets and told by 2 employees they wont buy anymore at orting wa safeway cause some people steal them , what an inconvenience for the majority of us that dont and only need a hand basket and not a cart .
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July 2023 by Sea Coast
So your self checkout machine ate my $100 bill and did not register it. The manager said there is nothing they could do and that I would have to come back tomorrow to get it if I was telling the truth. However tomorrow was a day I had to get up early despite having Lyme disease and walk 10 miles to a bus to go to a doctors appointment 40 miles away. I did not have the time or health for that situation let alone your failure of a transaction situation. You don’t have people able to review surveillance cameras or people able to open the machine so it means you just took my money with no way for me to get it back, reference the failure or purchase the food I desperately needed. This policy is not how transactions work. It needs to change. It needed to never exist. The fact that you let this happen means you are ok with it hurting and disrupting people’s lives. You have the data and experience to know better. You don’t value the people who you hurt. A sorry will not suffice. Only change. Literally and figuratively change. I’ll be showing up to your corporate offices eventually and I hope you are ready to do something positive.
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June 2023 by Shelli Niemi
We are from Idaho and stopped in your Auburn Wa store on Auburn way. We both needed to use the restroom and we both came out sickened. Both the bathrooms were filthy. The sink area was so bad in both we walked out without washing hands and immediately bought hand sanitizer at your customer service desk. And by the looks of the soap and towel dispensers hanging off the wall this must be a norm for the bathrooms. We walked out of the store not even stopping to buy anything. Sickening! If I could give you negative starts I would
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May 2023 by Jesse Shelton
I have never been so ignored by employees of a Safe way store ?.One checker and self check , and 10+ in every line .Tried to find an employee, but ,,of course,, short handed .Called the manager on duty after I got home , WHO SHOULD HAVE BEEN ON THE FLOOR HELPING CUSTOMERS , just to be told , he’s not aloud to be on a check stand, because he needs to be available at all times . Available for what , setting in a chair , in a locked room ?I have no idea what has happened with work ethics these days .As far as I’m concerned the little wimp needs let go , there’s a video game waiting at his mommy’s house .
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May 2023 by Melissa Tofteland
Safeway in downtown Renton has declined severely. I am so disappointed and discussed with this store. I got gas first than need air for my tires and someone ripped open the top part where you run your card. I let the guy at booth know. The store is Dirty, can’t get to bathroom, when someone finally came it was dirty and paper towels!!! 6pm on a Sunday one cashier. Pharmacy closed at 5pm. I move from white center to skyway. White center is sooo much better!!! I’m going to switch my pharmacy to Walgreens across the street. I might try the Renton Highlands store next time! I spent over $100.
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April 2023 by Teresa Van Haelst
The Safeway app sucks!Due to it horable set up, my husband no longer will even try to shop there. I have had to relieve on the help of the attendants many times. This last for over 10 minutes trying everything to get the U pick price. They had to give it to me. If you gwt rid of there ability to give me the sail price/ U pick. I will not have a reason past paper coupons to come in.
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December 2022 by Lola A.
I felt so comfortable and happy around some of the folks that work at this place. Poli has the most cheerful and positive attitude. He's so graceful and kind. Sam, I hope I'm getting her name right. She's got long hair with bangs. She's so nice, fast and so willing to help. And OMG Ashley at the register is so cool. Definitely one of the coolest people I've ever met before. She's so empathetic and understanding and so willing to go the extra mile. Thanks Ash! You're a rockstar. These guys could easily turn a boring grocery trip into a great adventure. Thank you guys!
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October 2022 by Lyndsay S.
This one of my favorite Safeway's. I know the stores are supposed to be the same but the French bread tastes more authentic. Also like the selection of cheese and alcohol. Clean and plenty of parking underneath. Organic fruit selection is pretty good as well and cheaper than Whole Foods. Make sure you use the Safeway mobile app to get more discounts.
