Safeway Administrative Office reviews highlight a mix of positive experiences and suggestions for improvement. Customers appreciate the high quality of the meat and produce, noting that these items last longer than expected, often up to two weeks. Many mention the store's clean environment, good selection of organic fruits, cheese, alcohol, and authentic French bread, which they find better than other stores like Whole Foods. The store offers convenient parking, although it can be off the street and somewhat difficult during peak hours. The availability of shopping carts and the presence of homeless or vagrant individuals at entrance and exit points are also noted. Staff members receive high praise for their friendliness, helpfulness, and positive attitude. Employees like Poli and Ashley are recognized for their kindness, empathy, and willingness to assist, transforming routine shopping into a pleasant experience. Courtney is commended for going above and beyond, even finding coupons for customers. Customers feel comfortable and happy around the staff, emphasizing the cheerful and caring attitude of several employees. Some suggestions include offering sports team discounts during football or other sports seasons to attract loyal customers and enhance their weekend game day experiences. Overall, Safeway is viewed as a well-maintained store with friendly staff, good product selection, and opportunities for improved customer engagement.
I was charged $47.96 for Pepsi when it should have been $23.98. When I tried contacting the store no one returned my call. Is this standard practice? If I could give a negative score I would.
March 2026
I was at Shelton Safeway and People were so nice and friendly, the checker and especially the lady that bagged Kavanaugh were so dare friendly and polite that I came back to Maple Glen Assisted Living told Everyone that if you got to shop for Groceries go to Shelton Safeways cause they are the most helpful people I have... read full comment
February 2026
The amount of dogs in baskets in the store at Smokey point in WA State is just gross. No one wants to put their food in the baskets that don't get cleaned and dogs are sitting in them. When I inquired about people having pets in the baskets I was told it was allowed. I quit shopping at Safeway.
