TUMI Store - Bellevue Square offers excellent customer service and a strong after-sale service. Customers appreciate the knowledgeable staff who provide quick repairs, like fixing luggage handles on the spot at no cost. The store is well-organized and showcases a variety of products, including new hard shell luggage styles. Shoppers can expect helpful assistance when selecting items, as well as thoughtful gift wrapping for special occasions. Overall, TUMI is recognized as a reliable brand for quality luggage.
Brought Tumi suitcase to the store for a repair and Edwin was excellent. He replaced the broken part within 45 mins of me dropping it off and notified me that it was ready for pick up.
July 2025
Went to the Tumi store in Bellevue Square and once again Jason helped me. He is so professional and his customer service is excellent. Brought my friend in this time and she was impressed as well! Thanks Jason for making Tumi my favorite brand!!
June 2025
I was greeted at theTumi store in Bellevue wonderful sales people that guided me through a great experience I love their luggage I lost my bag tag and I had a few months left in my warranty they absolutely guaranteed it I love the store I'll always buy to me luggage thanks to your store your two girls are the best thanks... read full comment
