Mobile Phone Accessories in Bellevue, WA

“Amazing service! Everyone was super friendly, and they found the problem with my phone right away. I was honestly surprised when they told me it would only take about 30–40 minutes—I thought I’d be without my phone for a day or two. Such a great experience, and I really appreciate how fast and helpful they were. Highly recommend!”

“I am beyond grateful for the help I received at the Bellevue Square AT&T store from Nick, who is a manager. I had a complex situation to sort out with my elderly mother’s AT&T account, and Nick literally went above and beyond to help sort out this situation! He was able to figure out the issue, and find the solution and get me the results I needed! And he was very empathetic and friendly. A great manager!

I’m so glad I chose to go to this AT&T location! As an AT&T customer myself, too (in addition to my elderly mother), I will now only visit this AT&T store when I need help of any kind with my AT&T service.

Thank you, Nick!”

“The rep Josh was very helpful in addressing our concern over a SIM issue of my old phone that eventually led to a phone upgrade given that he readily presented the promotional offer of the Google pixel 11's. What an impeccable timing since I badly needed to upgrade my phone and that Google started their offer only 2 days ago. Am so jubilant with this development! Thanks Josh and thanks Verizon!”

“Fernanda was amazing at helping get move my phone number Into a new account, as well as helping me get home Internet service.

She is extremely friendly, and helpful and patient and my experience with her was Truly wonderful! ?”

“Evette C was very kind to help me get the service 2days in a row. He spend a long time to assist me with kindness and smile. Personally, I appreciate him with my heart.
Thank you so much!”

“Wow. I came in for a repair, and I was fully ready to wait weeks. You know the process - sometimes it's long and challenging and filled with lots of steps. BUT - not at TUMI Bellevue last week! Carmi and Carrie somehow managed to solve the repair the same day - on the weekend - and I left with my issue fully solved. I have to admit - I had 0% belief it could be solved the same day, but they made it happen. And THAT is why so many of us choose Tumi. Thank you C&C and Tumi!”

“I stopped by the store last Wednesday to pick up a gift for my boyfriend, who’s a big Seattle Seahawks fan. I’ll admit, I don’t know much about sports teams or logos, but I figured I’d trust my instincts and find something that looked right.

Well… turns out my instincts needed a little help. I grabbed a cap I thought had the Seahawks logo, only to realize at the register I was actually about to take home a San Francisco 49ers hat. 😅

Thankfully, the associate helping me was incredibly kind and patient. They pointed out the mix-up, helped me swap it out right away, and even guided me toward a few other items that my boyfriend will probably love.

To be honest, sports stores can feel a little intimidating when you’re not someone who spends much time in them. But this experience ended up being both positive and educational. I’m really grateful to the team member who took the time to help and made the whole visit feel easy and welcoming. Thank you for turning what could’ve been an awkward moment into such a great experience! 🙌”

“I had an issue and called 611. My call was answered pretty quickly and the lady stated she would access my account and help me. After I gave her a code she sent to my phone, she said she would put me on hold and be right with me. 30 minutes later, my call ended up going to a survey line. I didn't leave a very high rating and another lady came on the line and apologized that I hadn't been happy with the assistance I had received. She asked what caused me to rate the service so low. After explaining, she apologized again and immediately jumped into my account to assist me. After an hour of hard work on her part, we were able to fix the issue. I asked her to send me back to the survey again so I could give her a rating. She said it is only one survey per call. So I am leaving a review and I hope Metro sees it and gives her the raise or promotion she deserves. Her name is Brandy M. from the Escalations department. I have been a customer for a long time and NEVER have I had such great service as today. Thank you Brandy M. and may you get the recognition you truly deserve!!”