Great customer service! I brought a luggage with a broken handle and that was not under warranty anymore. they repaired it on the spot by replacing the part at no cost and in 10 min! Kudos to Eric for his customer service
March 2023
I was looking for a present for my granddaughter and they were very helpful and wrapped it up would definitely recommend Tumi
October 2022
Edwin is amazing! He helped me choose the right item for my specific need and gave me a great overview on new product offerings.