The Xfinity Store by Comcast in Bellevue, WA, located at 3630 Factoria Blvd SE, is known for its outstanding customer service and knowledgeable staff. Customers consistently report quick and efficient service, often completing their visits in under 15 minutes. Staff members, like Tyler and Terell, receive praise for their helpfulness and ability to solve issues that other customer support channels could not, providing a refreshing experience in the telecom industry. While some critiques are directed at the company's overall practices, the store itself is recognized for its solution-oriented approach and friendly atmosphere. Visitors can subscribe to various Xfinity services, make payments, or exchange equipment in a welcoming environment.
Very helpful staff. Didn't try to sell me some new promotion, partly because they knew that I'm moving soon, and completed what I asked for quickly.
July 2024
In and out with equipment within minutes, even on the holiday. Lela was great - friendly, helpful and quick!
June 2024
The store is great, amazing staff, and good customer service.
Xfinity is a Monopolistic company, lobby's to block public broadband, and is the only provider in many areas allowing them to charge artificially high rates for an important service. LookIng forward to greater regulations on companies like these.
