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“I had an excelente. helpful , positive calm patient experience with Antonio, twice in the last 3 weeks.
It couldn't have been better.
Unfortunately he couldn't do more , cause was not on his hands.
He helped me at the end trying to see why my phone is blocked .
He's a great human being wirh excelente actitud of service!!!
Highlyr recomend him!!
Remember Antonio”
“pleasantly surprised by how fast it was to cancel Xfinity. I booked appointment for 11:15 on a Monday and walked in with the equipment and was out the store within 5 mins”
“I went inside to pick up equipment for cable service. Ryon greeted me and assisted me. I got the equipment and more. The more included a new phone plan that saved me about $80 per month. Ryon took the time to do that for me after learning I was paying another carrier many times the cost for exact same coverage I now get with Xfinity. I was ecstatic. In addition, Ryon helped me with few things on my phone I had been struggling with and did so in very short time. The experience left me feeling incredibly taken care of. It was so good. Thank you Ryon! 👍🏻
I should add that I had just lost my wife and feeling very down. Ryon and also his manager were so wonderfully nice. Renewed my faith in humanity so to speak. Incredible experience!”
“Five stars are not enough to express my gratitude for Melanie at the Factoria store.
Due to a misleading phone interaction about a year ago that resulted in unexpected billing increases, I had lost trust and was quite frustrated with my service. Today, I came in seeking answers, and Melanie went above and beyond to resolve my situation.
She was wonderfully patient, honest, and handled my account with genuine care and dedication. Her warm, respectful approach made me feel valued not just as a customer, but as a person. Thanks to her outstanding assistance, all my past frustration is gone, and I left the store feeling completely satisfied and respected. Melanie truly embodies what world-class customer service should look like. Highly recommended!
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“Met Mohamed at Verizon today and he was absolutely amazing! He saved me a ton of time and money, made the whole process incredibly easy, and was genuinely great to work with.
If you’re heading into Verizon and need help, ask for Mohamed! Great customer service and definitely someone who goes above and beyond. Highly recommend!”
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“I had a great experience at the T-Mobile store in Bellevue! I’ve been a T-Mobile customer for many years, and the team here was absolutely amazing. They helped me upgrade my phone and made the whole process easy and stress-free. They also took the time to transfer everything from my old phone to my new one and made sure everything was working before I left. Everyone was friendly, patient, knowledgeable, and very helpful. Excellent customer service I highly recommend this team!”