Their work is very good but if you have questions, they won't return phone calls, emails and when you actually do have a chance to speak with them they come across as very arrogant. I know others have had the same experience including the dealership that first recommended them to me. I will not go back to No.1 Automotive.
September 2023
It's all been said, basically you can only go to Number 1 Auto Body if you have the right insurer and probably a expensive repair. NO CUSTOMER SERVICE AND A WE DON'T CARE ATTITUDE.
August 2023
My car was rear ended and has been sitting in my garage for over a month. After calling them I was told to email them my preliminary insurance quote and then pictures of the damage. They still haven't responded to the email nearly a month later...
