Chase Bank offers checking, savings, mobile banking, and more, with deposit products provided by JPMorgan Chase Bank, N.A., Member FDIC. Customers find the staff friendly and the branch space nice, though some wish branch hours were longer. While Chase provides cash exchanges and good in-person service, some feel the interest rates on savings and checking accounts are low compared to other banks. Overall, the bank is seen as a decent option with helpful staff and convenient services.
We recently financed the purchase of a car but were having difficulty setting up automatic payments on our computer. Brylee (?), at our local bank, was super helpful and was able to solve the problem quickly.
April 2025
I'll add to the 3 stars. Not the worst bank, not sure if any are better. Just wish their branch hours were just a little longer.
November 2023
The staff is friendly and the space is nice but anyone still using a legacy bank like Chase is getting ripped off. The interest that they give on savings accounts is almost non existent with nothing given to checking accounts. This isn't what you can find elsewhere. The only advantage to brick and mortar banks is cash exchanges.
