Volkswagen of Bellingham is a community-focused dealership that actively supports local events and non-profit organizations, including the Behind the Badge Foundation. They offer a Swickard Price Promise, ensuring customers receive unbeatable prices on new vehicles with a refund guarantee if a lower price is found nearby. Customer service is a priority, with staff like Shadix providing regular updates on parts and service. Despite being busy, the team maintains professionalism and a positive attitude, offering complimentary car washes with service. Customers appreciate the personalized care they receive, feeling valued rather than just another sale. Many have relied on Volkswagen of Bellingham for years, praising their excellent service and convenient location for various automotive needs. Overall, the dealership is known for its commitment to customer satisfaction and community engagement.
Service desk people are nice and seem knowledgeable. I’ll need to drive for a few days to see if the shop technicians got the right diagnosis.
June 2024
Very good service technicians! Everyone is very competent in the dealership!
May 2024
Shadix was a good service rep. Parts might have been slow to arrive from Sacramento but Shadix did call me every day to supply an update. Seemed like a lot of text messages through the week.
