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“My wife, son and I walked into Mattress Firm Covington without any real knowledge of what we were looking for. We were greeted by Art who educated us on the science of sleep and how a mattress affects your overall health. We were so impressed with Art's knowledge and he was able to get us the right mattresses and at the right price for our needs. This was the best customer service experience we've had in a very long time back when good customer service mattered to companies! We would highly recommend Art and Mattress Firm to anyone who is looking for a great customer service experience when buying a mattress!”
“Came in and they were super friendly, gave us a great deal on a new dishwasher. Installed it today and it is by far the best dishwasher i ever had. Will be back !”
“Kayla at Box Drop was very personable and very helpful! It felt like we were working with a friend. She was so friendly and quickly found answers to our questions. We found the right reclining chair and I can’t wait to get it delivered! Their prices were fair and what I expected. We will definitely go back again when we need a new couch! I love shopping local!”
“The store is much larger than it appears from the street with 2 stories. Our sales person was friendly and very knowledgeable about the large range of furniture carried by the store.”
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“Friendly and helpful staff, big place. There is a museum next to it. There's a restaurant and bakery. There's a place to buy Jerky and other meats too.”