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January 2024 by Phillip Nieto
The guys at the store are amazing helped me and my family get new phones and transfer all of our info over very helpful bunch here
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November 2023 by Sandra Sager
I met with Katlyn Szczypiorski at the Bothell store and she was very helpful. I was very frustrated from getting nothing but the runaround from AT&T's customer service phone lines. Katlyn explained how it worked. I am still waiting for the ability to enter the code she gave me but hopefully, AT&T will push out the old error code by tomorrow.
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October 2023 by Shawn Moynihan
I asked Siri where is the closest AT&T store and she stated the one on Bothel Everett highway and it has a 2 star review she says. Well that’s not good! I’m thinking, so we go there and the lady was AWESOME! Maybe there was an employee there at one point in time thst didn’t give good service, but to give a 2 star review on an AT&T store thst will hold for years is stupid. Cut some slack! This lady was professional. Fast, and very helpful, she told us the best deal we could get and set everything up fast! We were really happy.
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October 2023 by Tamra Jacoway
We had an urgent need for hotspots in our office environment. Armando made a stressful situation much more bearable by providing exceptional service and making the process go smoothly. He ensured I left with the ability to plug-and-play once I got back to the office which saved us time and an additional headache. I can’t say enough good things about my experience. Very pleased!!
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September 2023 by Dave Masters
Awesome experience, Kyle was super helpful and knowledgeable about all the options without any sales pressure. Definitely recommend.
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July 2023 by Sabrina Wang
The person who helped us was Armando Perez, he was very friendly and welcoming. We arrived at the store and only waited a minute or so before he started helping us with our problems. We had some difficulties along the way, but he helped us search for solutions with a smile and perfect patience. In the end we solved the problem we came here very smoothly. This is a very good user experience!
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July 2023 by Scarlett Williams
I love this store! Armando and Mia take amazing care of me every time. Highly recommend going to see them if you want fast, friendly service!! Thank you! Added my new lines with ease and complete transparency!
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May 2023 by Biotech CEO
Outstanding in-store experience with Armando today. Professional, efficient, friendly and he provided exceptional customer service. He represents ATT well and is a keeper for sure! Many thanks for getting my new iphone set-up.
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April 2023 by Flexii
Let me tell you one thing for certain, that guy Armando was a very swell individual. He inspired me to be more like him. Left the store with a whole new perspective on life! Great work ARMANDO!!!
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April 2023 by Matrix
Had an amazing customer service experience with Armando Perez. He answered all my questions and went out of his way to assist me throughout the whole process.
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April 2023 by Hawk God
I think his name was Edmundo or Armando but he was really helpful and knowledgeable. Got all my needs taken care of, he sure knows how to satisfy!
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February 2023 by Infant Gerald
Went here for eSim on my phone. The manager was rude and also stated it cannot be done. This was a Monday morning at 10 am and so the store was pretty empty. Still they would not help. Then went to the store in mill creek and ofcourse they changed my phone to eSim. Poor Cx by the store manager
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January 2023 by Jordan Hamelin
Came in to just check in on something but ended up leaving with 2 new samsung watches. They were on a great deal. The rep was very helpful and friendly. Will be returning for my future needs!
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January 2023 by Rajkaran Singh Gill
I went in today and found this young asian employee (guy). There was no one in the store and still he was so hesitant and unwilling to help. Very rude and throwing tantrums. Very unpleasant experience. Hire good people.
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January 2023 by Lori Greene
I’ve been working on a problem trying to figure it out for myself for two days. Decided to come into the ATT store for some help and Katlyn and Augustine both helped me try to resolve my issue. After lots of patience and calls and research they were able to resolve my issue! I am 100% satisfied with the service I received today.
