AT&T Store in Bothell is highly praised for its friendly and helpful staff. Customers appreciate the positive attitude, energy, and dedication of employees like Sapphire and Amanda. Sapphire made customers feel comfortable during their transfer from T-Mobile and was enthusiastic about the coverage and home internet options, especially the affordable $35 a month internet plan. Amanda is frequently highlighted for her excellent customer service, helping with data transfers, new lines, and resolving issues from poor experiences at other locations. She is described as understanding, compassionate, and going above and beyond to assist customers. The store employees are also noted for their teamwork, helping customers navigate different carrier issues and ensuring they get the right plans and devices. Many customers have stayed with AT&T because of the great service they received, especially from Amanda, who is seen as a key reason for their loyalty. The store offers a variety of devices, including phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans. They also provide nationwide 5G service at no extra cost with unlimited data plans. Overall, the store is recognized for its helpful staff, good coverage, and commitment to customer satisfaction.
Very helpful staff. Helped us get all of our questions taken care of. Friendly & professional.
September 2025
Brenda was amazing! ...start to finish she helped with everything!! Great customer service.
September 2025
Had an unfortunate encounter with two people from att but when I called to get it resolved I talked with Brenda who was super professional, had excellent customer service and helped me in any way she knew how to help resove me situation. I highly recommend the Bothell att location!!! Thank you Brenda for all your help
