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“While not the lowest cost, NW Natural Lighting's pergola quality, workmanship, and customer service is worth the price.
We decided to go with an aluminum structure with retractable shades, Bromic heaters, and rain-sensor mechanical louvers. But was more impressive was the work they put in to make sure we got the pergola we wanted with the criteria's we gave them. NWNL was able to design and construct a single 28ft long single bay mechanized louver pergola that used roof anchors over key points that didn't put additional load stress on our 10ft double-door sliders. It took some work on their end to figure it out and they delivered.
Additionally, they made sure that we were happy every step of the way. The took care of the permitting process and after that was completed, they worked with the contractor (who they recommended based on their past experience) with very little input from us and practically overbuilt the pergola. With all the customization that we asked for, it all fit together perfectly... even with the minimal delays.
What I appreciate most is their customer service. We had an issue with the Bromic heater (not NWNL's fault) and with the Outdoor Elements app, but NWNL responded quickly to mitigate.
Very happy with the results. Thank you NWNL... we really appreciate your partnership and commitment for happy customers.”
“We had complete faith in the process because of the professionalism displayed throughout the building of our new house. On a daily basis, Liam checked in with us to let us know when inspections were complete and whether the build was structurally sound. We are now the proud owners of a sturdy, energy-efficient home that is an exact reflection of our dreams.”
“Dunn Lumber is the absolute best. Always great service, much prefer coming here over the big box stores. If you’re new, remember to grab a number from the machine near the front door to get in line. They load your truck for you.”
“Love the folks at Dunn. Bellevue especially. See them most every day and they work their tails off to get me out the door and rolling to the jobsite.
Shout out to Kaleb in the yard. Always got a smile on his face and as helpful as one can be.”
“A pleasure to deal with! They went out of there way to earn my business and left me completely satisfied.
My sauna heater arrived in. Less than a week during the Christmas holidays and I live cross country!
I was truly amazed at there aggressive pricing. No one came remotely close to what I paid.
In mu opinion if your looking for anything related to steam or sauna and dont give them a shot you will probably over spend.
I usually do not take the time to do reviews. But I have to say they earned it.!”
“Union carpenter. I needed quality hand tools and they had everything I needed at very reasonable prices. This will be my new go to. Awesome service and inventory.”
“Good staff and very knowledgeable. The wait time can sometimes be a bit long but worth it wether you are placing an order or looking for information. They offer free decking samples. This is a huge plus and I typically send my customers there to look at deck displays and samples”
“The store is great and the selection is great. I had an issue earlier that left me not feeling great about my experience but a manager from the store contacted me, explained that the employee was new and they were using the experience as a learning opportunity, and did all he could to help me out. I really appreciate that sort of customer service.”
“I just wanted to say, I have been having absolutely stellar experiences here lately. The lumber is always top shelf, but the staff are seriously incredible. Today, I picked up some cedar for a outdoor project - the counter person (didn't catch his name) found the best way to purchase boards to make my build as efficient as possible. Dominic and Joey in they yard, took all the time needed to find the best looking and straightest boards. They even cut some up to the lengths I needed and to fit in my truck. This saved me a lot of time. These guys were extremely helpful, very thoughtful with the selections they made and made sure to take good care of me, the best they could. Even on the way out, every single worker waved at me with a giant smile. It all seemed genuine like we were all a part little community, far away from the city. What a great experience. Thanks Dunn!”
“Superior service! The sales team knocked it out of the park! Nick patiently took the time to help find the exact, quirky machine screws I needed for my project. And Curtis dug through a bunch of yard material to help find compatible options to complete my project. He even cut them down to size for me. These guys had such great advice though-out. The whole crew were totally professional and super thoughtful. Loyal customer here!!”
“I love shopping here but I agree with other reviews, some of the prices have are almost at regular retail! I have slowed my visits as I am discouraged with the inflated prices on used items.”
“We were shopping for front door hardware and assumed we'd go to Ferguson. Lo and behold, Ferguson only sells door hardware online. Fortunately we discovered Chown Hardware in Bellevue. What a great showroom! What great employees! Tim Murray was really helpful in the store, the product was delivered in a few days and I'm very pleased with the purchase. In the showroom I handled the hardware I was planning to order online (from Ferguson) and didn't like it at all. I found something I liked much more in person in the showroom.”
“I’m an interior designer who has worked with many cabinet companies over the years and Huntwood has been the absolute best one. They provide a high level of craftsmanship and wonderful range of styles, finishes, and customization. The sales rep at the Bellevue location, Caroline, is incredibly knowledgeable and professional. She is thoughtful in her design and quick to answer any questions that have come up. She has taken great care of my client, general contractor, and me throughout the course of our project. I highly recommend Huntwood and Caroline to anyone looking for a seamless cabinet design and install process.”
“I’ve been coming here more often lately for home projects and fixing up my garden. Big thanks to Rob for being so helpful with the bricks he made the whole process easy. Really appreciate the great service!”
“Very pleased getting truck key made for older style, thank you Ricka (hope I spelled name correctly) this store has knowledgeable people! That's hard to come by these days.”
“Wow!! Today was the best service I have ever received at this location. We have been shopping here for 5 years and today we had a whole experience! We went for 40 cinder blocks, 6 bags of pea gravel and 8 bags of soil. We expected to load it all ourselves but Omar and Emanuel offered to help when they saw us coming back with empty flat beds. What a treat! Those two guys are amazing and deserve to get a shout out! Thank you so much gentlemen.”
“Walked in to ask about the latest tech in appliances for my kitchen and Sondra was super helpful. Very knowledgeable! Will be coming back as time draws nearer to make this investment!”
“A big shout out to Bryan in the garden department. He was very helpful,friendly, and knowledgeable about the plants I was interested in and set me up for success. I thought the price was very reasonable and my plants look very healthy. I'll be back.”
“August 3rd
I came in a little lost looking to get a key made. Diana was zoning near by the Key Kiosk. She was more than happy to help me. The key came out perfect. $6.48 for 1 cheap key is insane! But that's not Diana's fault. Thank you for being a helpful, friendly person Diana!
When I went to check out I met Clyde who was also very kind and helpful.
10/10 will shop here again Lol”
“Just a wonderful staff who were ready to help me with whatever I needed. I want to shout out Roy, who was incredibly helpful when I was finding the right kitchen faucet. Thanks Roy!”
“A solid visit overall. The store was organized and easy to navigate, with plenty of staff around who were willing to point me in the right direction when I needed help. Most items were well‑stocked, and the checkout line moved at a steady pace without feeling rushed. A couple of sections felt a bit picked over, but nothing that got in the way of finding what I came for. A reliable, straightforward stop for home projects.”
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“I couldn’t find a specific item and I asked an employee for help. We didn’t find what I needed but when I was about to leave Logan (the guy who helped me out) stopped me right before I left and had found with exactly what I was looking for, give that guy a raise!”