I know you can't expect 5 star service from a box retailer but the sheer frustration you experience trying to pick up online orders is maddening. Communication is poor and you can expect long waits. Good luck!
June 2023
Sabrina at your Bellevue store customer service counter,should be a model for ALL Home Depot employees! She did a wonderful job taking care of our order, solving our issues, and making sure we were satisfied. I cant compliment her enough. Mike
January 2023
No one knows where anything is or if they even carry it. The Customer Service desk is manned by the rudest people imaginable. They refer you to a computer rather than help you. I won't be going back.