Safeway Pharmacy has received mixed reviews from customers, but overall, it is seen as a pharmacy that provides good service and has some areas for improvement. Many customers appreciate the staff’s compassion and fairness, especially when handling prescription orders that need to be specially ordered or transferred from other pharmacies. One reviewer mentioned that their experience was excellent after switching from a different pharmacy, noting that Safeway was accommodating during a busy time when other local pharmacies were closing, which led to an influx of patients. They also praised the pharmacy’s app, describing it as functional and easy to use. However, some customers have faced challenges with medication stock and communication. One reviewer reported that medications were often out of stock, and they had to follow up frequently because staff could not always provide information on when backordered medicines would be available. This caused inconvenience, especially when prescriptions for children were delayed. Despite these issues, they noted that other nearby pharmacies had similar problems, and prices at Safeway were competitive. In addition to pharmacy services, the store itself on Bothell Highway is well-maintained, with clear signage and an easy-to-navigate layout. Customers found the store’s grocery section, including a large selection of juices and baked goods, to be well stocked and reasonably priced. The self-checkout process was smooth, and customers expressed a willingness to continue using the pharmacy despite occasional issues, appreciating the overall convenience and friendly environment.
