Wheel & Rim Repairs near Bothell, WA

“Particularly good location for discount tire. Always good staff and they respect your vehicle.

Kevin helped me out today and was very reasonable with my specific needs. He did the job himself to make sure there was no miscommunication. Wheel was mounted and balanced without a bunch of bead sealer all over the tire or wheel.

Kudos to Kevin and this location”

“Brought my jeep rubicon in today for a nail repair and James greeted me when i pulled in. He was Very nice and took great care of my baby and her tire ❤️ I was in and out in no time. Thank you James?✌️beep beep”

“5 star review from my very happy (but salty) spouse. He so did not want to be on camera to make a video review but it had to happen because what Chris at Same Day Auto did for his Audi made my husbands entire day ?

Story time, my husband always takes me to lunch on Fridays and while we are eating he stops mid wonton soup to tell me about the experience he just had with his car repair. Literally the way he was talking sounded like old school “they just don’t make them like they used to” talk. He was so effusive about the customer service and care. (The service: Chris made the scuffed bumper shine like new in under 15 minutes… “like magic” he said)

I said, “you know you have to write a review right?” - husband says… “You do it” So here we are bickering on camera in a three part post because google limits the length of the video ?”

“Honestly wish I could give these guys 6 stars cause they deserve it. This is the only wheel shop I do business with. Both Corey and Mike are professional, easy to work with, and honest guys. The work is always done right and they will take care of you. I’d highly recommend this shop to anyone who needs bend/crack repairs, tire mounting or any other wheel service they provide. Excellent shop and customer service.”

“Tire replaced from online order - appointment started and ended on time. Guys were super friendly and it looked like everyone was having a good time, listening to music, getting it done !”

“Amazing, Amazing, AMAZING. Cannot say enough good things! From wheel repair on my JDM imported (used / vintage) wheels to powder coating project wheels for car restoration...

Every job done on time and as quoted - these guys are professional, capable and just awesome to work with. If you have a need do not hesitate to use / consider them!”

“Had a large scratch on my car - while fixing it they found work underneath was done incorrectly and fixed it as well. Communication and customer service were great. My car is better than before it was scratched! Cannot recommend this place enough!”

“They did a great job. They matched the color perfectly and worked out the scratch really well while fixing a previous attempt by a different dealer. Really nice and professional. I'm taking my other car there shortly”

“Bob is a fair and honest mechanic. I do my own suspension work but take my trucks into here afterwards to (1) make sure everything is back in alignment, and (2) check my work. He even gave me recommendations for lifting my GX470, which saved me a potential headache.

I recommend dropping your vehicle off, then walking down the street for some coffee at 203° Fahrenheit.”

“Walk-in for tire repair, done in 2 hours even that was a busy day. Received complimentary tire repair which was a surprise. Will come back for future business if any.”

“This is the best Les Schwab in the world, I work with Scott and team at this location. I highly recommend this location because they go out of their way to help me every time I had any issues with my tires. Thank you Scott and team for everything”

“Small joint, but the service is better than other corporate tire shops...Update- still very happy with these guys. Support your local companies over corporate behemoths when you can ??”

“The best guy for the job is Alfredo. This is the second time now he’s saved me on the side of the road.

I called every location near me and they couldn’t come out. But Alfredo always shows up when I give him a call.”

“Friendly and honest, will answer all questions straight forward. Went in during a fairly heavy rain snow mix day for a tire puncture was in and out within 30min or less. Highly recommend this shop... Getting my brakes done as well shortly.... My 1st go to choice from now on”

“I came in today for a slow leak and Lauren helped me. I had to replace my tires and she was very kind, helpful, thoroughly explained my options and was very patient with me while I decided which route to take. She is a hard worker and I was impressed seeing her work on my car; very efficient. She has a personality of gold and I hope that if and when I need to bring my car in again, that she is the one to help me. Thank you, Lauren!”

“Was having major issues with my F150 and want to call out the team at Les Schwab Kenmore. Team was great and very courteous. Special call out to Ian who I believe is the location manager, he went above and beyond taking care of me and helping me solve the issues and working with me. He made me feel a very valued customer!”

“Cascade Wheel is fantastic! I had an urgent welding project for my parents, not wheel related. They took it on and did a brilliant job. And they were super friendly from start to finish. Thanks to you all!”

“I had an oil change somewhere else which at the end of my service they made me sound like I'm this great wacko who had been driving with four ancient Flinstones' car tires. So afterwards, while passing by Discount Tire, I walked in to consult about my tread depth. I was assured that my tires were all still good and had a lot of lives left but one of them would need to be replaced in about 6-months or 2 years depending on how often/far I drive. The guy at the counter explained nicely to me the best way to get an appointment is to order the tire online, location-based, then make the appropriate appointment. Your appointment should be within 10 days after the purchase date. And he advised calling the store if I have a difficulty getting an appointment within that timeframe so they can help with earlier appointment. On their website, I found a quality All-Weather tire that I wanted at a great price. Wasn't too crazy about all the fees but that's to be expected everywhere else anyway. I arrived for my appointment, waited for my turn at the check-in counter, they took my keys and said that it should be ready in 30-minutes, 45-minutes max. You can check your progress anytime. When the installation was done (earlier than expected), I got a notification text. They gave me my key back and refused any tip. I was literally in and out. Easy peasy, pain-free. This pleasant experience echoed my previous experience with Discount Tire when I got a nail in my tire a little while ago. They patched it for free and I was on my merry way. You'll see a lot of customers looking bewildered and in disbelief when receiving their fantastic service and with no bill due. I mean honestly, in this day and age, it's borderline making us customers feel guilty like we're taking advantage of a good and honest business lol. The staff are always friendly, warm and all-around wholesome. I definitely would continue coming back here for my tire needs.”

“I drove in on a tire that had a leaky valve stem, but no other damage. I had no appointment. The team had me back on the road with a new valve stem in less than an hour. The best part? They wouldn't charge me.”

“Overall reason for rating: Friendly, quick service. Initial price point is good (will determine further once I’ve had the car a few months/drive it more on the new tires). Clean facilities.

Date: Thursday June 19th, 2025
Vehicle: 2014 Toyota Prius C
Service received: Four new tires, balance, mounting, alignment
Employees interacted with: Camden, Hunter (2)
Product: Yokohama GTX All Seasons (70k tread rating)
Total Time: 1.5 hours
Total spent: $831.65

Context:
Over the last 15 years or so I’ve been a pretty loyal Les Schwab customer. I decided to try a different tire service provider after learning that Les Schwab sold out to private equity in 2020. I’m pointing this out because it wasn’t a bad experience with Les Schwab that encouraged this change. Les Schwab also pushes their own tire brands and you have to ask special order for a name brand (at least that is my most recent experience with them). Additionally, I wanted to state that this was my first experience with Discount Tire and my first time using a Yokohama product. Camden, the employee who helped me at Discount Tire was polite and professional and I appreciated his kind and efficient help.

Experience:
I walked into the Totem Lake Discount Tire around 10:30am Thursday morning, my plan was to discuss tire options and prices. I had to wait only about five minutes to be addressed.
The associate I was met with was Camden, I explained I was looking for an estimate and was interested in Michelin or Bridgestone tires specifically. Camden got my car information and looked up the tire options. He then introduced himself with a friendly handshake walked out with me to my car to scan my tires with some fancy doo-dad. He then asked me a few questions about what I was looking for from a new tire (comfort, fuel economy, winter performance etc).

Camden suggested I take a look at the Yokohama’s based on my criteria and showed me on his computer their rating. I asked him if we can compare the Michelin and Bridgestone options. Camden did pull up Bridgestone to compare to the Yokohama and the Bridgestone was nearly $300 more expensive for the full service than the Yokohama set. They also had the Yokohama in stock and could perform the service immediately. While I didn’t know much about Yokohama as a brand they had a good warranty and I agreed to buy them and Camden quoted me around one hour to complete the service (this was about 10:45am and he let me know the service would be complete around 11:45am). My car’s service was completed per the app at 11:43am (they text you a link).

Reflection:
It was clear to me that Camden wanted me to buy the Yokohama tires over the Bridgestone even though the Yokohama tires were less expensive. He even had a personal anecdote that he had them on his own car and likes them. My guess was that Yokohama has a deal with Discount Tire and I confirmed this after the fact after a little bit of digging online. I did share a concern with Camden during our options discussion of receiving tires already two years old in the past to which he let me know they don’t have much control over that as the manufacturer makes them in batches. I checked the tires I had bought and three of them were dated the first week of 2025 and one of them was dated the 32nd week of 2024. So they were not part of the same batch. I don’t think that matters much, but is interesting. I also did my own tire pressure check and they were all four set to around 33psi which is within range. (I used a JACO tire pressure gauge found to be highly accurate per Project Farm on YouTube).”

“Had a puncture on some newer Goodyear tires - was a great experience from start to finish. In and out on a Saturday afternoon even though it was pretty busy. Pros!”

“This location is a gem. Phenomenal customer service, and the place is firing on all cylinders. David is really smart, really efficient, extremely nice and professional. Attentive staff and front desk. I'm leaving feeling happier and better than I felt before my appointment. It's nice to feel taken care of and appreciated as a customer, and they know all about how to run an awesome establishment here. I'm really impressed and won't go anywhere else. I highly recommend, and I don't think 5 stars is enough these days when compared to alternatives.”

“Great service. Kobo was super helpful. Used great communication when he broke the bad news to me that what I thought might be a free patch was not fixable, and told me my options for replacements. He’s very knowledgeable and was patient with all of my questions. Highly recommend him! Overall, a great tire shop. The service was quick and the waiting room was clean.”

“It's been a month or so since I was there, but I wanted to give 5 stars to the Redmond location and especially to Leon. Had a damaged tire and Leon took care of it above and beyond expectations. In general the Redmond location has been very good to deal with.”

“I was looking for a consultation regarding a little dent on the side of my tire. This place looked very professional and customer-oriented, they answered my questions in detail free of charge. Will come again for sure if I have anything other tire problem.”

“This was the first time I've used this shop, and I am so incredibly impressed with the level of service I received. Not only did they check my vehicle from bumper to bumper, they also showed me on my Jeep the things that needed work. They took the time to talk to me (and never spoke down to me being a woman like so many repair shops do), to find out what my vehicle needs/use are. They provided me a fair and honest estimate for the work. Which is exactly what the total came out to when the work was performed. No hidden prices. I am thrilled at the work that was performed and the service that I received. I would definitely recommend going to them for your vehicle needs.”

“Jesus (employee at Mill Creek Les Schwab) is a righteous dude! After having my concerns completely and rudely dismissed at the Snohomish Les Schwab, my experience with Jesus at the Mill Creek Les Schwab was excellent. Jesus took the time to do a drive with me and hear the tire noise I was concerned about, he evaluated the tires and wheel bearing, rotated the tires and did a second drive with me to confirm that the issue was a tire with tread cupping. He then gave me some options, including do nothing because the tire was sound (albeit noisy). Thank you Jesus.”

“So many good things to say...

1. Gave me lock-lugs with my wheels
2. Cool AM air nozzles

Agustin is the glue tbh. I call, this guy answers. We talk wheels, he knows my car and how the wheels will look... in-person experience gave me family vibes, I feel like I learned more by just standing there and listening...

My card got declined randomly, again Agustin saves the day with a venmo transfer. That's customer service ?

Please keep this shop alive”

“Just wanted to send the biggest thank you to these guys at Discount Tire. We were visiting the area from Canada when we discovered a razor blade in our tire. These guys were amazing and made sure we were back on the road safely. They went out of their way to find us a tire within our budget. A personal shout-out to Nathan for his great customer service and going above and beyond our expectations. If I could give you 10 stars, I would.”