Boost Mobile at 3100 Kitsap Way in Bremerton, WA, offers the latest 5G devices and prepaid plans, with a wide selection of new phones from brands like Apple, Samsung, and Motorola. Customers praise the friendly and knowledgeable staff, especially highlighting one employee who provided exceptional customer service by patiently explaining issues, helping set up new lines, and even assisting with car problems. The store's clean and inviting environment makes shopping comfortable. Staff members are recognized for going above and beyond, ensuring customers feel valued and well-informed. The location is appreciated for its helpfulness, expertise, and dedication to solving customer needs. With a focus on quality service, Boost Mobile provides a positive experience for all, making it a reliable choice for those seeking new phones and wireless plans.
EXCEPTIONAL customer service. Worked with Jesus a couple of times. Sold me a new phone, exactly what I was looking for. Helpful, knowledgeable. Explained all the features without being too technical or condescending.
April 2026
I came in needing a new phone and the guy Jesus was extremely helpful getting me into a new phone, and helpful and patient helping me understand the new features (I'm old). I would buy again from him again, although I hope it's a long time from now.
December 2025
Customer service from Roberto was 5 stars on 12/16/25. He went above and beyond, dealing with Boost Mobile phone support to get fixed what they wouldn't fix for me. Thanks to his service, I can finally use my phone again. Please give him a raise.
