“Our driver was courteous and friendly. It was his first time at our house, but he showed initiative by knocking on our door to let us know he had arrived (so that we had time to get our dogs inside before he opened our gate). I really appreciated that. He was quick and efficient.”
“Delivery techs are always polite and helpful. I have been happy with Ferrell. I know I could go elsewhere and maybe save a few bucks...but their customer service is phenomenal.”
“My experience was great, and I was impressed in particular with Tyler, who was at the front desk. He was very professional and understanding and very accommodating for my specific situation regarding a hitch installation. Finding this kind of customer service these days is rare, so I just wanted to make sure he got recognized for his professionalism and friendly communication with his customers. Great job!”