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August 2025 by Timothy Diehl
Small postal annex. Clerks are always very friendly and helpful. Plenty of parking in a convenient downtown area.
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July 2025 by J Campbell
the older gentleman behind the counter exemplifies every negative stereotype about postal workers from the 1990s. He radiates toxicity. Its clear that he's burnt out and looks down on his customers, but instead of retiring, he's intent on infecting people with bad vibes.
With six people in line today, he spent half his oxygen making passive aggressive comments to unseen coworkers, and the other half being lowkey combative with customers. There's nothing worse than dealing with an aging whiner with a non-existent work ethic...especially when you're trying to track down a package that had been sitting in Spanaway for a week and a half.
Avoid this location at all costs. The employees at other branches in town actually WANT to help people and don't act as if basic tasks are an insurmountable inconveniences.
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June 2025 by Zac
Jim was patient, understanding, and helpful during my change-of-address.
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January 2025 by LaTisha Cunningham
I was just in there about 5 mins ago and when I walked in no one greeted me or was up front. So I waited a minute then said “hello” the guy from behind had an instant attitude. Then comes out and snatched up the envelope and sighs ridiculously heavy. I asked for a stamp. If he doesn’t like his job or helping people maybe he should quit. It makes absolutely no sense how rude he was. I sure hope my envelope gets mailed off or we’ll have an even bigger issue.
Get your employees together
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December 2024 by Andee
Mr. Ken is always rude to me . I know I get general delivery sent here because I’m homeless right now . Did he ever think I was fleeing domestics violence. He needs to have more compassion for people
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August 2024 by RobertTodd
I've found all the comments to be true...slow, slow post office, yet nostalgic ...
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June 2024 by Stephen Erland
I’ve always gotten good service here.
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February 2024 by Jessica Zessin
Staff is super helpful and friendly, I had questions on bulk mailing and the gentleman was very informative and gave me great advice
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December 2023 by arsenalofwords
One of the worst Post Offices I have ever dropped packages off at... and all because of the rude older bald man behind the counter. It isn't just one bad day, it is like every day is a bad day for this guy because he has a job to do (and apparently hates doing it). I loathe going into this location due to the silent treatment he gives like I owe him something and personally insulted him by walking in with packages just ready to scan. He is like Dr Jekyll/ Mr. Hyde- kind and personable to some old friend and then cold and silent for the next person in line. I have watched it over years at this point. Asked other friends and family who not shockingly have the same experience. Why does this guy get to do such a horrible job and treat customers like dirt? Reading reviews here, it seems to be the norm. Gross. After two decades of dropping off packages at a few different PO locations, this is the worst attitude I have ever seen from any employee at any location. Just retire already, curmudgeon!
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December 2023 by Earthmeets Air
The older man behind the counter with glasses is very rude and should retire. He's the same way every time I come in. Hes not pleasant at all-won't even greet you and always acts inconvenienced. You can't get a word in with him to explain to him what you actually need and when you do he gaslights you insisting that you didn't explain yourself well! I highly suspect that he has autistic spectrum disorder because I do as well. However, this doesn't give you the right to be disrespectful to others. Fight through your disorder a little and at least try to be a nice person or get out!
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October 2023 by H. A. Rolette (H. A.)
The tall pale male behind the counter is cold and rude every time I go in there
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August 2023 by Sam Rabellino
Very rude man behind the counter, I had to wait for about 5 minutes for him to come out of the back and if I didn't say "hello?" I doubt he would have. I brought a package and label in assuming they would be able to put the label on the package in the clear sticky back label holders. He took the package without saying anything, did not put the label on in front of me and I left. Turns out the label fell off and I only got refunded for $100 even though I sold the item for $250 on eBay, after going through the hassle of filing multiple claims. Never trusting them to put a label on a package again
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June 2023 by Adrian Santos
I was trying to ask the older gentleman behind the counter for help. It was my first eBay package so obviously I wasn’t sure if I could grab a box and put my package in. He didn’t give me a choice. The gentleman just printed out the label and placed on my eBay package. Instead of helping getting another box to package it up. If I lose my box it’s his fault
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June 2023 by Mimi&Ace Santos
I was trying to ask the older gentleman behind the counter for help. It was my first eBay package so obviously I wasn’t sure if I could grab a box and put my package in. He didn’t give me a choice. The gentleman just printed out the label and placed on my eBay package. Instead of helping getting another box to package it up. If I lose my box it’s his fault
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February 2023 by Ian G
Terrible post office. The workers sit in a building complaining about each other instead of doing their job. This building is the size of a stadium but nobody works. My mail at home was not picked up more than once, I don't know how hard it is to pick mail up out of the mailbox and deliver it. But I know that this is not the first time me and my wife's mail wasn't picked up and delivered. This time though it cost us $300-400 because we had a package that wasn't returned in time, but I know nobody at the post office cares. If I could give negative stars I would. I gladly will take the postal workers jobs if they are too incompetent!
