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February 2024 by Ann Finlayson
Employees go above to not only help with phone but other phone issues. Very personable and knowledgeable.
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January 2024 by Eve Kennedy
I had a wonderful experience. I was helped by Zach and they helped me figure out what I wanted to do with my phone and Samsung watch when I was debating between options and unsure what to do. They were nice and understanding and VERY patient with me while my data transfer took 2 hours ? It was a comfortable environment, it didn't feel like I walked into a huge retail Verizon store where all that matters is sales. It felt like they had my interest and budget in mind and worked with me. I'll definitely be back to this Verizon location, I recommend it ?? everyone is very nice!
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December 2023 by Andrea Gearllach
The employee and manager were super helpful and I managed to avoid an electronic disaster!
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October 2023 by Tammy Frontiero
Best Verizon Store I have ever been in!!!! Desi helped me and she honestly has the best customer service! So kind so patient. I had questions about how to lower my bill and she helped me. I am again disappointed in your Port Orchard Store by Fred Meyers. They didn’t explain anything. They told me I get a free watch with my phone and that was not true. So that way they could keep me tied down to Verizon!!! I am so irritated that you took away our employee discount from a outside business. I am mad that the guy was completely dishonest!! I have been a customer for years!! I will be coming back to this store and no others, unless you get rid of Desi then I’m done. She should get a raise and recognition for her hard work.
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October 2023 by Sara Eubank
Wow! I was pleasantly surprised by the great service and consideration at this Verizon store! Thank you!
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September 2023 by Erika Langley
I needed a new car charger and help changing my plan.Dezi was knowledgeable and informative, and helped me make great choices. Thanks!
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September 2023 by Acilia Brohman
Caitlyn was very helpful, & managed to help three other clients while we were in the store, & kept things going for us & others all at the same time...she was amazing!! Made for a very easy transition to my new phone.
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August 2023 by L'Marie Davis
I had a great visit and the employees were great and so helpful
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June 2023 by Caitlyn Martin
The girls working were amazing! Vonne was helping train the new reps and I can tell her team will be very well prepared to give outstanding customer service. Everything was explained to me and I left feeling well taken care of by everyone work. Best experience at Verizon I've had in a while.
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May 2023 by james minard
Five star experience! Caitlin and Vonnie fixed me up!
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May 2023 by Sherri Jory
Verizon representative was very helpful she was able to offer me a great deal on a trade in. Very quick and thorough and didn’t push products I was not interested in. Great service overall
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May 2023 by Jennie Weber
I had liquid glass applied to my phone and I didn't have to do anything except to wait and price was not very expensive and I got my receipt sent to my email
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April 2023 by J K
My experience in upgrading my phone was made pleasantly easy by the competent Verizon staff person Dezi. She quickly set up my new phone, answering all my questions with knowledgeable answers. I'm glad I went too this store.
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February 2023 by Alicia Deen
Zach was so excellent - they helped me troubleshoot my phone and get me into a new one. They answered all my questions and made the whole experience of replacing my phone pleasant.
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January 2023 by Alexis Espersen
Vonne & Zach were great. I rarely make time to leave reviews, but after a -not - so - great- experience, from Sprint. Vonne & Zach, made us happy to make the switch. The store itself was very clean and tidy. They were even fun for our kids. They answered all our questions and exceeded all our expectations.Thanks again Vonne & Zach
