Verizon Authorized Retailer Victra in Bremerton, WA, strives to provide an exceptional customer experience. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the professionalism and helpfulness of the store staff. Elle, Zach, Desi, and Caitlyn have been particularly commended for their excellent customer service. They have demonstrated patience, understanding, and a genuine interest in helping customers find the best solutions for their needs, whether it's upgrading a phone, transferring data, or adjusting a plan. The store's comfortable environment and focus on the customer's budget and interests have also been highlighted. Overall, Victra Verizon Authorized Retailer in Bremerton, WA, has received overwhelmingly positive reviews, with customers stating that it is the best Verizon store they have ever visited and expressing their intention to return and recommend the store to others.
Went in to upgrade my phone, Dayton assisted me with everything. He was very helpful and informative; gave me a breakdown on cost of different plans to ensure I made the right choice, and helped with setting up my new phone. Was very happy with my experience and would recommend others to come here!
February 2026
Andrew & Tyler were awesome, they did as mental math as they could to help and get the best price/quality that we were looking for, very friendly and awesome customer service! Thank you guys!
December 2025
They were very helpful and made the whole experience very easy. Would definitely recommend!
