Boost Mobile is noted for having the best deals and for helpful service in transferring information to new phones and setting up auto pay. The staff is recognized for staying professional, courteous, and patient even with confusing situations, with appreciation extended to the whole management team. However, one experience mentioned a lack of motivation from an employee and a failure to communicate that a charging block was not included with a new phone, causing inconvenience. Overall, many recommend the store for good customer service and phones.