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“I recently switched from another bank and I wish I had done it sooner! The app is so amazing I can connect my credit cards and see everything from one app now, better interest rates on my accounts and no overdraft fees (sometimes I screw up and my old bank refused to decline transactions for insufficient funds and would instead just charge me $30 every time it happened)
The woman I spoke with here was very friendly and professional and I'm so far very happy with my new bank!”
“Kristie and Shelly guided me through a thorough reset of the mobicent control program and the password protector Dashlane. It was complicated and required real tenacity and skill. Thanks to both of them for GREAT customer service. MJY”
“I closed a certificate at Key Bank when it expired and opened one at PSCCU at a much higher rate. I also added funds to an existing CD. Very pleased with Jamie K at PSSCU. Thank you”
“Ashley & Jessica were absolutely amazing! They listened to my account needs, convenient, easy and happy experience. Clean and welcoming environment. Thank you both, for sharing your insights about what Global has to offer! Very interesting and knowledgeable information. I will definitely be back to open up my first credit card!”
“We started banking with Qualstar in 2020 with our first mortgage. The staff has always very friendly and accommodating. Also, done a HELOC, some auto loans, and a recent refi with QCU as well. The rates are pretty competitive. It’s nice to be able to call and have a human that you can ask questions to on the other end. The whole experience feels more personal and genuine as opposed to the big banks.”
“I had the pleasure of working with Branch Manager Sandy Gilliam today on some complicated notary items for multiple signers. Even though the branch was down two employees, Sandy took our group in and notarized nearly a dozen documents for us. She was patient, never made us feel rushed and was very helpful with account and routing numbers when needed.
The customer service was fantastic and it made me really appreciate the personal connection with local banks and how much easier it is to do business with them. Thanks Sandy!!”
“Amazing Credit union everyone is so lovely and they make you feel at home the Coffe is amazing to I’m glad I bank with them their new card design is amazing as well come in and get it if you already bank”
“Very lovely experience! I was about to get my passport photo taken across the street and needed some cash. My BECU app found this Harborstone CU location across the street from the passport agency. I stopped by and immediately greeted by the teller. I didn’t realize that I could get cash from a teller as a BECU member. I thought I could only use their in-network ATM. As I’m waiting for the teller to collect my cash, I realized that my lips were kinda dry. I was trying my luck to see if she had any chapstick swags that she could give away… and to my surprise.. she had a whole bag! She gave me two to takeaway! Sorry I forgot the name of the teller.. but really want to say thank you!! She changed my kinda bad day into a very lovely day!🙏🏾”
“On Nov 8 I wrote a letter to you with no response so I am trying this.
Home Guard Exteriors (Rick McKee ) contracted to put a new roof on our home. He secured a loan with you for $32,000. At the time of signing the papers, unbeknown to me, he had my disabled daughter sign a work completed paper. The loan was signed on June 21 and on June 24th he filed the completion form. His intention was to never put a roof on our home and it was a scam from the beginning. We have a court order of fraud and was awarded their bond of $12,000. You cannot take the tile off and put a new roof on in 3 days. I see there is another suit being filed In Oregon City. How many loans has Rick gotten for you? I am 94 and my daughter is 68 and this is all I have to leave to take care of her. I FEEL WE DONOT OWE THIS LOAN AS IT WAS PLACED UNDER FALSE CONDITIONS and that you were as much a part of the scam as Rick McKeen. This is very serious and we DO NOT HAVE A ROOF. Please respond this time and forgive this loan. Loan #271932. Jean Johnson”
“A big “thank you” to Dan for helping me to set up and tailor to my needs, purchase notifications when I use my credit card. He was patient, persistent and provided excellent customer service.”
“Verity has gone above and beyond for me many times, and I am so pleased to discover the West Seattle branch! I thought I might need to look into joining a different credit union, since I just moved into the neighborhood, but happily, I will be staying with Verity :)Thanks to everyone there for a truly unique and much improved banking experience.”
“Been banking at Southcenter/Tukwila for several years. Everyone is friendly and helpful. And if needing to speak or inquire about other issues someone will help you.”
“I love BECU every other Bank that gave me a credit card gave me one at 29% and I got great credit.!
Consolidated a personal loan at 12% to pay off my 29% interest cards.
Extremely happy with BECU Bank .
I’ll keep my other bank cards, but I’ll only use BECU credit card from now on.
If you have good credit to begin with, this is the bank to go to get a loan or a bank card.”
“This is the best Credit Union in the world from my past experiences with banks,such as Bank of America, US Bank,Wells Fargo,etc all of which l was apart of before l came to Salal,also some which financed 2 of my Cars”
“I've only had great service and positive experiance from the 3rd avenue branch...I love walking in and being recognized by the staff -- even the security guard greets me with a big smile every time I walk in. I've had many friends/family try to talk me into switching to online banking, but I am NOT willing to give up my face-to-face experiences --why would I?!?”
“Myself and my Mom stopped by to open up new accounts and apply for a Visa, and were helped out by Michael K. Michael was personable, friendly, knowledgeable, and was so patient while we asked him seemingly endless questions. Vu P. was also really knowledgeable when a couple questions arose Michael didn’t know the answer to.
Thank you, Michael and Vu!”
“Like Sra. Chula above (below? Who knows, lol) I have been with CFCU as my primary banker for a very, very long time. I have always received professional and friendly assistance in anything I've ever needed.
Their fraud dept. recently flagged and notified me of suspicious pending transactions in real time. Yep, fraud. They not only stopped those, but then went back to research previous transactions that maybe hadn't been flagged initially. Found 1 from a month earlier had gone through, and again asked me about it. Yep, fraud. They immediately gave me a temp credit for that amount, and then a month later notified me that they had successfully recovered the entire amount. Cheers for exceptional work!
Highly recommended.”
“This is my preferred branch for SCU. They are quick to serve, very knowledgeable, helpful, and friendly. You can get a replacement debit card in minutes, and handle any form of banking transactions and services that SCU offers.In short, I love this place!!”
“5 stars for being open 7 days a week! I don't bank with them but I do with a sister credit union so I'm able to go to Alaska CU for deposits & take out money etc. The employees are nice and helpful as well!”
“I really am excited to become a BECU partner. I would love to do my banking here. I wanna see if all my dreams come true they said they can help me make all my dreams come true with BECU.”
“This is my first time working with OCCU, I have a new car loan, and my experience working with OCCU has been outstanding! The stress that comes with a first time loan, especially dealing with automotive, was so overwhelming. I called to get set up with e-statements and spoke with, Mel, who was an absolute joy to speak with and super helpful. Then I had more questions and called back and spoke with, Rose; who was not only amazing to speak to, but she shared with me all the unnecessary add ons, service contracts and fees added to my loan, that should not have been there! She talked me through each item, worked through all the math, helped me understand in very simple and clear to understand language, giving me all I needed to know and more! With Rose in my corner, I was able to work through getting a Refund and reworking my loan to the amount I had originally intended to get. She empowered with the knowledge and know how to understand what I was working with, and to hold the Car Dealers responsible for their actions! I cannot express enough gratitude for what Rose has done for me; even providing a follow up call to me, and talking me through my loan, again, and the options for what would work best for me, financially! I could not be happier with the outstanding service I have received at OCCU; and all over the phone, as I am in Seattle! Thank you again for everything!”
“I was at this bank and had the most caring Gesa bankers help me when I fell down. They are not only amazing bankers but the best people too. They didn’t want me to drive so a banker took me home all the way out of his way. I will always be thankful and recommend them. If you need a bank go with Gesa… especially the south center branch!”
“Update: the branch reached out, they are working to get the signage changed for the parking. If available, park in the spots currently marked employee parking.
The branch manager was really friendly, made me feel like a valued customer. However, I am leaving the original comment below.
(1 star) This is the worst bank. ZERO parking, unless you’re an employee and then it is ample. NOT AT ALL SURE WHAT BECU WAS THINKING.”
“Very helpful and knowledgeable. I went in with quite a few bonds and was able to have them cashed same day. The staff was friendly and made the process very easy.”
“It is rare to go to a bank and have a good experience. But Jasleen Kaur is an outstanding branch manager who goes above and beyond for every transaction. From a personal standpoint, I had a situation where I needed help, and Jasleen immediately stepped in to make a stressful process completely seamless. She is knowledgeable, deeply empathetic, and genuinely cares about doing what is best for her clients. If you want a banker you can actually trust, ask for Jasleen.”
“Very homey location, nestled between the Tacos Chukis and the Station coffee shop! Was pleasantly satisfied with the experience starting a membership with the credit union and opening accounts. I'll have to wait a bit longer before judging the user experience aspects of the mobile banking feature.”
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“Went in for a simple loan for debt consolidation. I was given a rate within an eight minutes and I applied the next day given approval within six hours. The money was in my account 10 minutes after that great service great people I’ve been with them for 28 years and I’ll never leave.”