Banks in Burien, WA

“We've been banking with Sound for 8 years and they've been great. We've never done a loan or anything like that. Just checking and savings. Oh, their ATM frequently has problems. The staff is nice and friendly. They have a change machine without a fee as long as you're a member.”

“I do not have an account here. This establishment did help me without much of a problem. I came in with a check drafted off of a business's account. They treated me like any other person. Pros: On site private security Private parking lot It was SOO quiet. Helped my anxiety a lot. Cons: Heavy traffic area I wish I got names, but I did not. I guess I was in a hurry. Even without an account, my business was completed I wasn't in there more than 5 minutes. I am highly pleased with this branch and if I got Key business, I will bring it in here. Well done Burien branch and thanks for making my transaction easy.”

“I was walking by with my dog and this guy was totally out of pocket yelling at a short lady by the door. They had been closed for maybe 10 minutes at that point and he was hella heated they wouldnt reopen just for him as if he's so special that the hours don't apply to him. Anyway, she was a champ and didn't get mad back, just calming saying they can't assist as they're closed and they need to let people out that had been there since before they closed. Not sure what the dudes problem was but his poor planning isn't their fault and they were super kind even while getting yelled at. I don't know who you are short lady, but way to stand up to a bully!”

“Dean was super nice and helpful! My card was locked and he printed me out a new one. I was out of there in less than 5 minutes! Wow!! Plus he answered all my questions! Thank you Dean R.!!!”

“This branch has had its ups and downs over the years, but current 2024 management has this location running ship-shape. The employees are friendly in a genuine way as well as knowledgeable and helpful. I get the sense that they’ve actually received quality training. I’ve had questions but have never felt the urge to ask, “Can I speak to your manager?” If an employee doesn’t know the answer, they take the initiative. Thank you, Burien branch, for stepping ahead of the game and providing a better customer experience than the other KeyBank branches.”

“I have been using umpqua bank for several years now and it is extremely we'll run along with it's employees offering the highest quality service , most especially Lynda Iserno Katlin, miki and every other person who I failed to mention. I must admit that I can be a difficult customer at times,yet Umpqua employees always treat me with a kindness and graciousness unbecoming. I will continue to do business at Umpqua 152nd street, Burien, long-yerm”

“I’m in love with this bank. Once I called them they resolved all my problem with a single callJulianna, she is the best customer service care ever she helped me and provide me all the information needed I love Seattle credit union the best…”

“Been using his this bank in Normandy Park for years, probably over 10. Kind, friendly and personal service. I love that most of the employees have been there long enough to know me by name when I come in. They are extremely helpful and prompt with fraudulent activity on my account and have helped me recover false charges with ease. Thanks Key!!”

“This branch is amazing, but to be particular the banker by the name of Mark he was truly exceptional. Patient kind and amazing customer service with a very cool spirited personality. I couldn’t have left the branch anymore, happier and content After my visit, please promote this dude give him a raise make him employee of the month !! he’s an amazing banker and helped me solve my issues and come to an amazing solution i am ecstatic to have joined this branch !!”

“Not sure what the deal is with all the negativity in the reviews. I've been banking at this WF branch for over 6 months and never had an issue. No complaints over wait time, the tellers are very professional and kind, not to mention most if not all the tellers are bilingual in several languages. Everytime I have had to sit down at a computer with someone for anything other than deposits and withdrawals such as issues with online banking and updating information in case per se you forget your password and don't have the same number on fille or address, etc. they are very professional and kind. They even exchanged a severely mutilated $100 bill for me so I didn't have to mail it into the treasury. I appreciate this greatly during a time when finances were tight. I feel like this branch went above and beyond for me so I don't understand the bad rap. I also observe how they treat customers, you can tell that they have built positive relations with the community. I felt obliged to post this because their rating is stupid and you shouldn't let it affect your decision to utilize this branch”