Auto Parts in Burlington, WA

“When I sprung a leak in my Honda CRV exhaust system I asked Honda of Bellingham to give me an estimate while they had my car up on the lift for some recall work.They texted me an estimate for $8,100! Huh?? ??! I told the counter guy there was no way I would/could pay that and he chuckled and agreed it was a massively stupid quote. I'm not sure why they would even send it then, it seems really predatory.I looked for a good exhaust repair shop in Bellingham and finally one garage (thank you Joe's Automotive) suggested Ben Richards fabrication in Burlington. I called ahead and roared down the I-5 on Thursday afternoon for an estimate. Amber at the desk, the wife of Forest (one of the owners) was very nice and I had barely settled in to wait when Forest walked in and told me he had already looked underneath the car and had diagnosed the problem. Two flanges had rusted out and his solution was to simply cut them out and weld in a connector pipe.Forest said "it will take me about 1/2 an hour, I can have you in and out for under $100!" No hedging, no upsell. Tell me the last time you took your car to any automotive shop and got away for less than 100 bucks? Doesn't happen unless You're getting an oil change. It gets even better.He asked when I needed my car. I told him I was driving to Vancouver on Monday afternoon. Without a moment's hesitation he offered to squeeze me in the following day even though the shop is officially closed on Fridays! I told him Monday a.m. would be more than fair and Amber scheduled me in.Long story short, I arrived on Monday and about an hour later I was on the road, my exhaust totally fixed and whisper quiet. The total including taxes was $90, $8,000 less than the outrageous, almost comical Honda of Bellingham quote.For the short time I was in the waiting area of the office I observed Forest and Amber's interaction with their customers. They didn't talk down to people, and really worked hard to meet their customer's needs in terms of scheduling and repair options available.When you see all the cars parked in the lot you assume they must be booked out weeks in advance, yet somehow they were able to take care of their customers in a timely (and highly cost effective) manner.If you are within driving distance of Burlington WA and you need exhaust work done, THIS is the place to go. I am so happy to have found an independent repair shop that does excellent work and puts customer satisfaction first. Thank you Forest and Amber, you have a loyal customer for life. ?”

“Brad did a fantastic job to make sure my tractor purchase went smoothly and as promised. There was no pressure and he took the time to explain all my options. I would definitely recommend Scholten's Equipment.”

“I love the people that work in the service department. They are so friendly and welcoming. It's so easy to drop the car off for service. They really make it a pleasure!”

“They did an excellent job on putting a hitch on my Santa Fe. The staff could be more engaging and maybe a tv to watch for my 2 hr wait would have sweetened the visit.”

“Greg "Gator" and I believe the other salesman's name was Jonathan treated us with great respect. They were very knowledgeable and made sure we knew how to operate the vehicle before we left.The offer they presented was a lot less than we ever expected. We were blown away. We are so thankful.”

“Caliber did an excellent job in repairing my car . I was very happy with the customer service and care I received too. Rhianna was especially helpful. And the regular updates from Mark were much appreciated. I will definitely use them again for any future repair need.”

“Long story short. Les Swab inspected my brakes and said both of my rear struts were leaking and needed replacement (1k service). I was past the warrenty marker for my new Mazda, but I contacted this dealer to have a second opinion--they told me I could come in today, for free and they would look at.Mechanic (Justin) was just awesome. My struts showed no leaking and he walked me around my car, and gave me details about everything.I normally steer away from dealers, as they always seem to price gouge and their service technicans always seem to be, 'trainees.' But Justin was really helpful and awesome and saved me a bunch of money.Oddly, even though this dealership is outta the way from my home, I will be taking my car back here for servicing in the future.”

“We were researching the Pathfinder and another brand, and we were not yet ready to buy. Jonathan at Nissan was extremely helpful any time I had questions and never once pressured me. The other brand had a manager that was very off putting, which made the decision to go with Nissan even easier.We recently purchased the 2024 Pathfinder and I hate to say this, as it’s never been pleasant before, but it was an amazing buying experience! There was only one car in the state that matched the colors we wanted and they traded for it before we even signed anything or put down a deposit, so that we could be comfortable with the purchase. Jonathan was happy and fun during all of the ‘negotiations’ and has continued to help us after the sale.I would give Jonathan more stars if I could as it was the first car buying experience I’ve ever enjoyed. Highly recommend them and we will be buying from him again!”

“Always have my stuff faster then any other place I've dealt with and I've been in the racing game 26 years. Local and national level these guys have it together. Pretty impressive. Thank you Speedmart!”

“Quick and friendly staff. Walked me thru the process of getting my car repaired after an accident. And assisted with the Insurance company to make everything as smooth as possible.”

“We are on our 4th Mazda from Burlington, Dwayne Lane’s Skagit Mazda. We love Luke, he is awesome and has been involved with selling us each car. In fact I had my Mazda CX-7 for 14 years and called my car Luke! Skagit Mazda emailed us a video inspection of our car when we had it in this week and that was very interesting and informative. I hope they continue to do this. We always have our oil changed at the dealership, and no matter what is being done they wash and vacuum the car at each visit. The staff are very friendly and helpful. We highly recommend this dealership.”

“Heather and her other coworker ( I missed his name but he has a greatbig beard) were excellent at helping me find the right screw for fixing my back license plate. Heather got out in the cold weather abs screwed them in for me until we found one that stayed properly. :>”

“I used to get my auto parts at the Mount Vernon Napa Auto Parts, until I had to deal with a couple of rude men behind the counter, maybe that's why they went out of business. Not the case at Burlington Napa, I have stopped in four times in the last month to get parts for our families new project. Burlington NAPA has had every part I needed in stock, which is great considering my car is 25 years old. The parts guys behind the counter are very knowledgeable and helpful. The location is also good, easy to get to, and parking is adequate. I will be making my first parts call to Burlington Napa Auto Parts from now on.”

“I called the Dealership to ask about their inventory and see if they had the car my partner and I had in mind.Mark Bos picked up the phone and answered all of my questions about the vehicle and sent us the pictures of the car so we can see more photos other than the ones on their website.We drove from Bellevue to Burlington to take a look at the car. Mark was absolutely knowledgeable about the company's vehicles and taught us so much about this brand.His energy and enthusiastic personality made us feel comfortable and even more confident about the car we wanted to get and we happily purchased it right away.If you are looking for a Volkswagen but not sure what is right for you, call the store and have Mark tell you about the options and cons and pros of the vehicle.We were truly lucky to be able to meet you and have your guidance.Once again we thank you so much Mark for an amazing experience we had with you and the time you spent to make sure we are happy with our purchase.”

“Update: I've just received my vehicle back from having the front motor and a battery cell replaced under warranty. They fixed their mistake and refinished my wheels at no charge. They took care of other things for me as well and I'm really grateful. The repair was a big one and we estimated it would be a few months for the parts to arrive but they got it done within a month! That was a good surprise. For those who are iffy about giving them another chance, don't think too hard. Just do it.”

“Amazing customer service. We had bought a new battery somewhere else that wouldn’t install. Being out of state, we didn’t have tools with us, so we called this Auto Zone and they first checked the battery in the car and confirmed it was shot, then loaned us the tools to change out the battery on our own. Thank you so much for helping us complete our trip.”

“Oil Change and Tire Rotation for the first time at Dwayne Lane's. We had a great experience at Dwayne Lane's. Very professional staff and attentive to keeping customer updated. Will definitely be back again!”

“They did such an incredible job! Insurance wanted to total my car and Frank managed to not just work with insurance to fix my car for a price state farm was happy with but he did phenomenal work!! They are kind, trustworthy, and hardworking with excellent communication the whole time I really can’t say enough good things!”

“We had a great experience from our first request for information through the sale. Rubi was knowledgeable, responsive, and a pleasure to work with. She shared a ton of useful information at every stage and then gave us space to make our own decision. I highly recommend her to anyone who wants the buying process to be stress free.”

“Raul from Finance is something else! When I purchased my car, he made it quick and painless. Due to unfortunate events my car got totaled and I called to get my documents email and again, Raul from Finance emailed me all the documents I needed. Thank you!”

“I ordered a Brand new vehicle that was supposed to be here in December 2023 Chris Chiba my sales man called to let me know that it will be here earlier which was awesome. Drove up to Foothills to start the buying process which was smooth and hassle free on their part. I've read some reviews about this place and it seems bad However, for me personally the car buying process from start to finish was a NO pressure and ALL about TRANSPARENCY . I 100% would recommend buying again from them. If anyone thinks about buying a vehicle from them I'd recommend seeing Chris Chiba(salesman). He understands the value of a dollar and will try his best to get you a good deal!”

“We took our 16 year old Suburban to have significant, but cosmetic, damage repaired. Ernesto did a beautiful job. The paint matched perfectly and was well done. The price was very, very reasonable. He even ordered a used replacement tail light to replace our damaged one. That saved us money and matched our other tail light perfectly. Ernesto was very pleasant to deal with. You have to contact him via cell phone, which sometimes involves phone tag, but that is a minor inconvenience. Excellent work, good to deal with and great value. We highly recommend him and his work.Services: Painting”

“I went to this location for insurance work. I would have given a 5 star review based on the experience of this event, but unfortunately things happened after they fixed the original damage.They called me to come pick up my car and less than an hour after they called I was notified there was an accident involving my car. My car was hit in their parking lot. New insurance claim. More headaches. They couldn't fix issues with my sensors so it had to go to a dealership, but it got fixed. They did what they had to to get the car fixed I will give them that.Their communication was great. Their parking lot is small and apparently hazardous for parked cars. I hope I won't need their services for years to come, but I would return as long as they didn't park my car out front.”